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Title

Jr. Exchange Associate  

Description

Prolific 1 is seeking a Jr. Exchange Associate to assist the Exchange Team with orders for all our exchanges. The associate will ensure all orders are processed quickly and accurately, while communicating by phone and email with the exchanges as needed to resolve sales issues. The associate will also assist other operations teams with tasks as needed. Ideal candidates will enjoy working in a fast-paced environment, be critical thinkers who possess an acumen for problem solving and have keen attention to detail.

Primary Responsibilities:

• Utilize software to monitor and process orders
• Assist exchanges by phone/email on previously placed orders
• Troubleshoot and resolve order issues
• Utilize software programs to fulfill orders as needed
• Provide additional operational support when needed

 
Position Requirements

Required Skills:

Proficient computer skills
Attention to detail
Strong critical thinking and problem solving skills
Strong communication skills- B2B phones and email
Able to multi-task while prioritizing responsibilities

Required Experience:

1+ years of experience utilizing computers in a professional environment
Proficiency with MS Office applications (i.e., Excel, Outlook, Word)

Industry experience andf working in an office environment preferred

Regular Work Hours:

Friday - Tuesday 11:00 AM - 7:00 PM 

(Wednesday and Thursday off)

 

 

 
Full-Time/Part-Time Full-Time  
Shift Second  
Division EventVest  
Exempt/Non-Exempt Non-Exempt  
Req Number OPE-22-00047  
Location Hartford County - EV  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://prolific1.appone.com




 


 
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