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Title

Check Control Lead 

About the Organization Since 1986 LERETA's nationwide team of real estate tax and flood professionals has provided the mortgage and insurance industries the fastest, most accurate and complete access to property tax and flood information across the nation. LERETA is an industry leader with an enormous focus on technology, innovation, and commitment to service excellence.  
Open Date 12/2/2022  
Position Check Control Lead  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Category Tax&Flood  
Location Dallas  
Req Number TAX-22-00122  
Description

The Check Control Lead assists the management team with planning and directing the daily workflow of the Check Control Team, ensuring timely and accurate disposition of all checks. The Check Control Lead provides training, feedback, and support for the development of employee skill set.

Check Control

  • Log in and Review Payment Files received from Payment Department.
  • Print, Scan and Reconciles check production jobs with actual checks printed to ensure Dallas Tax Operations does not miss a tax payment.
  • Process payment files; matching, reconciling and balancing payments before mailing to Agencies.
  • QC every check with backup prior to mailout.
  • Oversees and ensures that the distribution of our payments to taxing agencies in the required timeframe, utilizing various transport methods, namely, Federal Express, First Class Mail, Priority Mail. Check Control Processors are responsible for working with the Dallas Tax Operations Teams to determine delivery method required by various taxing agencies.
  • Sending Cashier Check Transmission files to Bank to ensure cashier checks are printed and received from bank for distribution to agencies.
  • Daily incoming mail; opening, sorting, scanning and distribution.
  • Assists staff with questions and issues that may arise about collector payments and correspondence.
  • Acts as the liaison between Check Control and all other Tax Operations teams for check disposition
  • Review, Log, and File completed Payment Files.

 

Incoming/Outgoing Mail

  • Ensures timely and accurate processing of all incoming mail and packages which requires (in some cases) physically distributing items to the appropriate staging area as well as internally delivering items to various departments
  • Ensures timely and accurate processing of all outgoing mail and packages which includes operating the postage metering machine and ensuring appropriate postage is applied to the mail and packages to avoid delays
  • Schedules and manages tracking for UPS, FedEx etc. outgoing and incoming packages and ensures all package deadlines are met
  • Coordinates courier service for all departments, confirms tracking information and monitors pick-up and delivery to ensure timely processing

 

Leadership Responsibilities

  • Backup to management in their absence
  • Work closely with Accounting Partners
  • Provides guidance and training to the team and acts as a resource in absence of the management team
  • Tracks and maintains daily production/workflow and quality expectations and submits a status report to management on a daily/weekly basis
  • Participates in customer calls as needed
  • Takes the initiative to communicate with staff and encourage feedback ensuring knowledge of any issues or suggestions for improvement of processes
  • This position will perform other duties as assigned based on the needs of the department.

Core Competencies:

  • Ability to work in a high-volume, fast-paced environment and effectively prioritize a varied workload between multiple systems and customers
  • Ability to demonstrate self-direction and self-motivation meeting self-imposed deadlines requiring minimal managerial guidance
  • Strong, independent decision-making ability
  • Excellent time management and organizational skills
  • Ability to be professional and courteous when dealing with internal and external customers
  • Ability to be extremely detail-oriented to ensure accuracy
  • Ability to communicate verbally confidently / effectively, in writing, via telephone and in person
  • Ability to conduct effective searches via the internet
  • Ability to respond with urgency to team and management requests / reports
  • Ability to successfully work in a team environment to collectively to address and resolve issues
  • Ability to apply knowledge from one situation to the next to solve problems quickly
  • Ability to resolve team conflict and focus as a team player

SALARY RANGE: $16.34 - $20.43

 
Position Requirements
  • High School Diploma or equivalent
  • Proficiency in Microsoft® Office Excel, Outlook, PowerPoint and Word
  • Typing speed of 50+ wpm
  • 2 years of related experience in mortgage servicing, preferably with direct experience processing property tax payments
  • Excellent mathematical and analytical skills
  • Advanced experience with upstream and downstream processes that impact clients, internal departments, and taxing authorities
 
EOE Statement We are an Equal Employment/ Affirmative Action Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://LERETALLC.appone.com



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