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Title

Accounts Receivable Specialist 

Description

Job Summary: We're looking for a motivated, passionate, and customer service-oriented accounting professional to join our high-performing Accounting & Finance team! The Accounts Receivable Specialist will own our COD process while delivering exceptional customer service, both internally and externally.

What You'll Be Doing:

Customer Service

  • Communicating with a variety of internal and external stakeholders on a daily basis including our Sales team members, our customers/accounts, and external vendor partners.

  • You'll answer phone calls and email inquiries directed to Accounting in a timely fashion while upholding our internal and external customer service standards. You'll return any unanswered calls, voicemails, or emails in a timely fashion to prevent any unnecessary delays.

  • You'll build and maintain positive relationships with our online payment partners and leverage those relationships as needed to support larger, company-wide initiatives.

  • You'll lead by example and uphold our company's Core Values to promote a positive, constructive, and collaborative work environment.

Cash on Delivery (COD)

  • You'll be our internal Collect on Delivery (COD) guru, overseeing our entire Credit Compliance program.

  • Reviewing new customer information, setting up new accounts, and updating account information in internal systems.

  • Sending required reports to Sales team and key internal stakeholders as required. This will include a 33 day-list, Notices of Delinquency, and TK.

  • Processing customer payments and researching any short payments, credits, bad checks, or other errors.

  • Maintaining up-to-date and accurate COD-related files which includes updating the NJCCC.

Accounting

  • Processing new vendor set-ups by obtaining W-9's and updating internal systems with necessary information.

  • Maintaining an up-to-date and accurate file system for all sales deposits, organized by Sales Person.

  • Providing Sales team with copies of any skipped invoices for their accounts.

  • Provide general software support to internal stakeholders for our distribution software, Encompass, while working with the Encompass support team as needed.

  • Providing suggestions or recommendations to help improve and streamline processes as needed.

  • Assist with ad-hoc Accounting & Finance-related projects that support continuous improvement.

Supervisory Responsibilities:

  • None

 
Position Requirements

Who You Are:

  • You’re a customer-service guru who does not hesitate to roll up your sleeves and jump in to help support wherever necessary.

  • You have top-notch communication skills, both written and verbal. This is paramount since you’ll be engaging with internal stakeholders and external folks on a regular basis.

  • You have two (2) or more years working in an accounting or related administrative field.

  • You’re comfortable working in QuickBooks or other comparable accounting software.

  • You have experience working with distribution software (preferred but not required).

  • You’re comfortable working on a computer and with the Microsoft Office Suite and can comfortably work in Excel, Word, Outlook, and Teams. Experience with the Google Work Suite is a plus.

  • You enjoy working on individual projects but also enjoy working with a team and collaborating.

  • You can quickly pivot based on the needs of the team and/or organization while maintaining professionalism.

  • You can efficiently manage your time and prioritize tasks.

  • You’re also adaptable and comfortable with flexing or pivoting as needed based on our needs.

  • You’re able to comfortably stand, walk, talk, hear, write, and/or type for extended periods of time with or without reasonable accommodations.

  • You’re comfortable working in an office environment primarily with occasional work or tasks in other buildings around campus.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cape May Brewing Company we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://CapeMayBrewingCompanyLLC.appone.com



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