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Title

Volkswagen Express Service Advisor 

Category Service Support  
Description

Like working in a fast paced environment? Looking for a job that involves working with both cars and people? Our Express Service Advisor could be the position or you! Our customers trust our service advisors to make recommendations that will keep their vehicles at peak performance and safe. You will be a key contributor of providing Outstanding Customer Service by ensuring vehicles are fixed right the first time.

What We Provide

Best of Madison Auto Dealer

United Way Community involvement

Paid in-house and manufacturer training and mentorship

State of the Art Multi-Point inspection tool

Flexible Schedules

Experienced Service and Parts staff

Full benefits package including 401k, match and profit sharing

What You Will Do

Listen to customer concerns and recommend appropriate diagnostic services or repairs

Provide accurate estimates

Coordinate services or repairs with technicians and parts department

Follow-up with customers on repair status and charges for repairs

Keep up-to-date knowledge of technical bulletins

What You Will Bring

Solid work ethic

Positive and professional attitude

Ability to build rapport and trust with customers while working in a fast paced environment

Ability to work well in a team environment

Ability to demonstrate the company's Core Values every day

 
Position Requirements

A valid driver’s license and good driving record

Must be 18 years or older

 
Full-Time/Part-Time Full-Time  
Position Express Service Advisor  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Camille Soumis, William Fritz  
Location VW East  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Marital Status None Specified 

supervisorUID None Specified 

EmpID None Specified 

This position is currently accepting applications.

Apply Now



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