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Courtesy Volunteer 


Title / Position: Courtesy Volunteer

Position type: Seasonal, Part-time: Volunteer / Unpaid

Reports to: Courtesy Staff Supervisor

Whether it is in our parking lot, at the base lodge, in the lift line or elsewhere on the mountain, our courtesy staff provides the front-line face-to-face interaction with our guests. These staff and volunteers help make our guest’s experience that much better by providing necessary information and assistance when it’s needed most. When they are successful at their jobs, it sets the right tone for the rest of the day.

Summary: Primary responsibility is to provide outdoor customer service and lift pass checking.

Duties and Responsibilities:

  • Ticket checking at all chairlifts
  • Maze and lift line control
  • Front of lodge greeting and assisting skiers with their equipment
  • Conducting surveys
  • Assist guest on and off shuttle bus
  • Checking permits in the preferred parking lot
  • Other duties as assigned
Position Requirements

Qualifications and Competencies:

  • Strong customer service background
  • Must be able to work weekends and holidays
  • Able to withstand extreme cold weather conditions
  • Able to work standing up for extended periods of time
  • Safety conscious and oriented
  • Ability to move large maze pieces & ski racks
  • Possess strong communication and interpersonal skills
  • Flexible in response to changing assignments and working in a fast paced environment

Supervisory Responsibility:

This position has no staff supervisory responsibilities.

Work Environment:

This job operates primarily outdoors in all forms of Vermont winter weather conditions. This position is on snow in the base area and paved, possibly icy, surfaces in the base area and parking lot.

Physical Demands:

This is a physically active role requiring several hours of standing and working outdoors. Occasionally indoors as well.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position requires 6 x ½ day shifts per calendar month. A ½ day shift is 3-3.5hrs depending on the day of the week.

Full-Time/Part-Time Part-Time  
Position Courtesy Volunteer  
Open Date 11/16/2022  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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