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Adult Mental Health Case Coordinator 

About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities.

Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges.

Valley Community Services Board is an equal opportunity employer and a drug free workplace.

Open Date 11/16/2022  
Close Date  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Shift -not applicable-  
Req Number CAS-22-00012  
Number of Openings 1  
Number Filled 0  

Valley Community Services Board (VCSB) is looking for a Case Coordinator to join our Adult Case Management team!  The Case Coordinator assists adults and youth (ages 3-17) who are participating in services with linking to, monitoring of and collaboration with services provided at the agency and out in the community.  Services may be provided in multiple settings, including in the home and in the community.  Virginia driver’s license in good standing required.  Bachelor’s Degree in a human services field preferred.  Candidates should have an equivalent combination of education and work experience that demonstrates that the candidate possesses the required knowledge, skills, and abilities for the position, including:


  • Flexible work schedule.
  • Hybrid work environment.
  • Incentive pay available.
  • Health insurance as low as $21.16/month for individuals. Family and dependent plans are also available.
  • Sign-on bonus of $1,500, included in full with the first paycheck.
  • Nine paid holidays.
  • Accrue up to 20 days of paid time off (PTO) per year from year one. PTO is immediately available upon accrual.
  • Participation in the Virginia Retirement System.
  • Professional development assistance provided at no cost.


Essential Functions

  • Provides comprehensive initial and annual assessment of client strengths, medical and psychiatric needs and ability to access community resources.
  • Completes documentation of service in progress notes to meet licensure requirements and agency standards.
  • Service plans are person-centered and reflect consumer input whenever possible and signed by the consumer.
  • Assists clients with obtaining and maintaining disability and social entitlements and any associated benefits.
  • Monitors primary care and antipsychotic screenings and assists clients with addressing any medical concerns identified by the screening or on the service plan. 
  • Monitors and coordinates care with primary care physicians and specialists to ensure clients are receiving proper medical care.  
  • Clinical documentation represents recovery-oriented practices within consumer contacts and services.
  • Utilizes office-based visits to provide supportive counseling, and case coordination services including linking, referring, and problem-solving.


Knowledge of:

  • Services, systems, and programs available in the community including primary health care, support services, eligibility criteria and intake processes, generic community resources, and mental health, developmental disability, and substance abuse treatment programs;
  • The nature of serious mental illness, developmental disability, and substance abuse depending on the population served, including clinical and developmental issues;
  • Different types of assessments, including functional assessments, and their uses in service planning;
  • Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination;
  • The service planning process and major components of a service plan;
  • The use of medications in the care or treatment of the population served; and
  • All applicable federal and state laws, regulations, and local ordinances.


Skills in:

  • Identifying and documenting an individual’s needs for resources, services, and other supports;
  • Using information from assessments, evaluations, observation, and interviews to develop Individual Service Plans;
  • Identifying services and resources within the community and establishing service systems to meet the individual’s needs and documenting how resources, services, and natural supports, such as family, can be utilized to achieve an individual’s personal habilitative, rehabilitative, and life goals; and
  • Coordinating the provision of services by public and private providers.


 Abilities to:

  • Work with team members, maintaining effective inter- and intra-agency working relationships;
  • Work independently, performing position duties under general supervision; and
  • Engage and sustain ongoing relationships with individuals receiving services.


Position Requirements

The Case Coordination staff must have a bachelors degree in a human services field.  Staff should have clinical experience with individuals with mental health and/or substance use issues.  Clinical experience must involve developing, conducting, and reviewing assessments and individual service/treatment plans.  QMHP-E requirements may also be permitted within this position if applicable.

Current driver’s license and driving record acceptable to VCSB insurance carrier.


Salary Information  
EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Additional Requirements  

This position is currently not accepting applications.

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