Share Email Opening Title Sr. Fulfillment Specialist   Description Prolific 1 has an exciting opportunity to join the team as Sr. Fulfillment Specialist! Prolific 1 is the largest ticketing distribution company in the United States with millions of tickets sold each year. If you have a passion for live entertainment, and you're looking to join a team that provides opportunities for growth, competitive benefits and a fun work environment - Prolific 1 is the place for you! The Sr. Fulfillment Specialist will be responsible for consistently meeting department delivery standards accurately for various exchanges. They must prioritize multiple duties as well as answer questions from Jr staff members. Seniors analyze available data to make sound decisions on prioritizing tasks and staff to ensure urgent inventory requests from internal departments, and escalated problems are addressed within a tight deadline. They are trusted to sensitive information and might be required to step in if a lead is not available. This position plays an integral role in ensuring our customers receive the best experience possible. Ideal candidates will be critical thinkers who possess an acumen for problem solving and have keen attention to detail under tight deadlines.   Position Requirements Primary Responsibilities include but not limited to: Effectively prioritize orders by deadline in a fast-paced environment to ensure the department delivery standards for various exchanges are met. Utilize different software programs to deliver tickets Effectively troubleshoot and resolve advanced problems to ensure all orders are delivered in time for the event Ensure accuracy of ticket inventory Monitor filters for problematic orders Respond to internal communications from various departments to resolve issues Required Skills: Excellent computer literacy; this includes computer navigation, using web portals, and learning new software programs Strong detail orientation Ability to work independently and as part of a team Excellent organizational and time management skills Strong critical thinking and problem solving skills in a fast-paced environment Strong communication skills, both written and verbal Strong multitasking and time management skills Experience: 2+ years of experience in industry required Proficiency with MS Office applications (i.e., Excel, Outlook, Word) required 2+ years of experience utilizing computers in a professional environment preferred At least one year of experience working in an office environment preferred Use of an inventory management system preferred\ Schedule: Part-Time (16-24 hours per week) 6:00 PM-11:00 PM Mon-Thurs.     Full-Time/Part-Time Part-Time   Shift Evenings   Division EventVest   Exempt/Non-Exempt Non-Exempt   Req Number FUL-22-00024   Location Hartford County - EV   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://prolific1.appone.com

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