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Service Coordinator - ACT 

Req Number BEH-22-00374  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  

Annual Salary $45,136

Work Schedule: 8a-4:30p, oneweekend every other month

Since 1971, Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders.

Assertive Community Treatment, or ACT is a team of medical, behavioral health, and rehabilitative professionals who use a team approach to meet the needs of an individual with severe and persistent mental illness. Admission criteria include severe and persistent mental illness, predominately Schizophrenia, and high service needs in order to maintain stability.

The Service Coordinator assist clients with their basic physical, financial, social, and personal needs. Service coordination services for the client include outreach, psychological and need assessments, treatment planning and service provider linkage, monitoring, advocacy, counseling and crisis intervention, daily living support, medication supervision, and similar functions.

Full-time Benefits, include:

  • Virginia Retirement System (VRS)
  • Health, Dental and Vision Insurance
  • Flexible Spending
  • Employer Paid Life Insurance
  • Employer Paid Disability Insurance
  • VoluntaryLife Insurance
  • Annual and Sick Leave
  • 10 Paid Holidays
  • Cancer/ICU and Accident Insurance
  • Legal Resources
  • Identity Theft Protection
  • Wellness Program
  • Employee Assistance Program (EAP)
  • 403(b) Deferred Compensation Plan
  • Group Long Term Care Insurance


Requirements:Bachelors degree in Human Services (Social Work, Psychology, or Counseling) with one (1) year experience in case management or service coordination services. Master's degree preferred. Must be registered with the Board of Counseling to practice as a QMHP-Aor register with the Board of Counseling to practice as a QMHP-A trainee within the first 30 days of employment.

Please submit your Department of Motor Vehicle driving record current within the last 60 days.

As a condition of employment with Hampton Newport News CSB, you are required to provide proof that you are fully vaccinated for COVID 19 or fit within an exemption under the law. Accordingly if selected, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Number of Openings 1  
Open Date 11/15/2022  
Close Date  
Professional Licenses and/or Certifications  

This position is currently accepting applications.

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