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Title

System Administrator - IT  

Category Information Technology  
Description

LOCATION:  FORT WAYNE, IN

 

The Systems Administrator is a position responsible to solve problems, correct issues and provide support for complex system issues. This position requires flexibility, patience, problem-solving, and business savvy. Technical skills and experience are a must, but situational awareness and people skills are equally important. This person will be helping other technical resources resolve difficult issues, in addition to performing network and server maintenance tasks and undertaking complex system upgrades or other projects.

Objectives:

  • Maintain and manage hardware and software on desktops, laptops, mobile devices, servers and other related equipment in primary PC and Mac environments
  • Daily interaction with our internal ticketing system to manage workload and ticket escalations.
  • Own projects, solutions, and key responsibilities within a larger business initiative.
  • Interact with users of various technical skill levels to assist in resolving technical issues.
  • Perform technical support at the network level: WAN and LAN connectivity, DNS, routers, firewalls, and security
  • Utilize and support remote monitoring and management system.
  • Responsible for maintaining system efficiency and performance.
  • Managing support requests, keeping key stakeholders informed of incident progress, impending changes, or outages, etc.
 
Position Requirements

Education and Experience

  • Bachelor's Degree; Computer Science, Information Technology, Information Systems, or similar experience.
  • Certifications or equivalent skill: CompTIA (A+, Net+, Server+, Network+, Security+), Microsoft, (Server, Microsoft 365, Azure), Cisco Meraki, VMware.
  • At least 3 years of solid work experience in a network or system administration role.
  • Experience in large or enterprise level systems a benefit.
  • Experience with scripting and automation tools with various tools (Windows Terminal, PowerShell, MS Graph)

Essentials Skills and responsibilities

  • Troubleshooting skills for PC/Mac
  • Microsoft 365, Azure, Teams, OneDrive, SharePoint support
  • Networking Devices (Firewalls, Switches, Access Points)
  • Windows Server experience in design, management, and troubleshooting in
    • Active Directory
    • group policy
    • distributed file systems
  • Hardware virtualization platforms, management of both physical hosts and virtual infrastructure.
  • On-premises / cloud backup Disaster Recovery
  • Security solutions and best practices, including
    • malware detection and response
    • PKI and cryptography
    • email security (SPF, DKIM, DMARC, DNSSEC)
  • Phone system configuration and troubleshooting
  • Business applications troubleshooting and management
  • Mobile Devices / Mobile Device Management
  • Project management to deliver projects on agreed upon timeline and budget.
  • Develop, maintain, and document installation and configuration procedures.
  • Conduct intermediate to advanced troubleshooting and setups.
  • Administer servers, computers, printers, network equipment and mobile devices, software deployment, updates and patching, and cloud platforms.

 

Interpersonal Skills

  • Excellent communication skills, both verbal and written, technical and non-technical
  • Strong organizational skills: ability to balance priorities and deliver projects on time.
  • Critical thinking and problem-solving skills.
  • Ability to present ideas in a user-friendly manner.
  • Ability to work well under pressure
 
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate $60,000-$80,000  
Position Status Full-time with Benefits  
Manages Others no  
Travel Required On an as needed basis  
Position System Administrator - IT  
Exempt/Non-Exempt Exempt  
Location Bridgeview Eye Partners, Indiana  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 

This position is currently accepting applications.

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