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Title

EHR Project Manager (DH6210) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.
 
Description

POSITION SUMMARY

The incumbent is responsible for the coordination, implementation, and execution of strategic TCRHCC IS projects, with primary focus on the standardization, optimization and integration of the Electronic Health Record (EHR) and related clinical applications. This position works closely with clinical and senior business leaders, and leads multidisciplinary teams in the design, implementation, workflow optimization, change management, and issue resolution to clinical and non-clinical applications. The EHR PM independently addresses issues and design decisions of high complexity and identifies potential issue before they arise. Also, the EHR PM is responsible for the effective delivery of projects on time, on budget, and ensuring that quality and safety are not compromised. The EHR PM delivers clear communications and documentation of complex concepts and issues related to healthcare technology across the organization, while influencing and negotiating optimal solutions and progress towards goals.

ESSENTIAL FUNCTIONS

  1. Monitors all phases of a project, and promptly addresses any changes to the original project scope of work, including the impact to the project schedule and budget. Continually assessing project needs and resources available to complete the project successfully. Plans workflows and analyzes costs.
  2. Designs, modifies, develops, and writes project specifications. Prepares and designs concepts with the ability to convey ideas to other team members. Formulates project management plan and resource schedule using software programs and tools.
  3. Makes determinations and provides recommendations addressing new project schedules and/or feasibility of pre-determined schedules. Provides accurate project documentation and record maintenance throughout the project. Maintains all historical data on projects for future forecasts and project budgeting.
  4. Administers purchase orders for materials and supplies, including verification of invoices, with approval of Chief Information Officer. Tracks and reports team hours and expenses on a weekly basis. Maintain databases using various applications, providing reports and data upon request.
  5. Ensure that project activities move according to predetermined schedule. Communicate effectively with the internal and external stakeholders responsible for completing various phases of the project. Coordinate the efforts of all parties involved with the project, which include the stakeholders and consultants, so that there can be a maximum utilization of the resources available.
  6. Monitors the progress of project activities by periodic inspection and hold regular status meetings with all the sub-teams. Monitors and reports progress, problems, and solutions of the project to the Chief Information Officer (CIO).
  7. Presents final project reports, including hand-over of project documentation and release of project resources. Conducts a Post-completion project review with the CIO, ITLG, and SLC. Identifies key factors that led to the successful completion of the project and as well as those that were not beneficial for the project, as a compendium of lessons learned from the project.
  8. Attend meetings as assigned by CIO
  9. Directly oversee each project budget while staying within project budget; however, if seeking to increase the pre-determined project budget, Project Manager must submit recommendations in advance to CIO for Senior Leadership review and approval.
  10. With respect to EHR selection and implementation, EHR Project Manager coordinates all activities of the EHR project, from readiness assessment and planning, through vendor selection, to completion of implementation.
    1. Assist in organizing the EHR project, including facilitating the EHR steering committee, selection team, and applicable domain teams.
    2. Conduct workflow and process assessments to identify potential functions for the EHR.
      1. Conduct an inventory of existing information systems to ensure they can connect with the EHR (for practices with multiple systems).
      2. Trace the flow of processes that will be impacted by the EHR to understand how they are currently performed and what changes may be applicable for an EHR.
      3. Measure the volume and/or time it takes to perform these processes, if desired to conduct a cost/benefit analysis and/or benefits realization study.
    3. Review the EHR marketplace and recommend for review those most suitable for the practice.
    4. Manage the vendor selection process to ensure a fair analysis and unbiased selection. Utilize information systems, financial, and legal consultants as may be necessary to help in narrowing the field, calculating return on investment, arranging financing for the project, and negotiating a contract.
    5. Develop an implementation plan for process improvement, chart conversion, installation, data conversion, and other aspects of EHR implementation.
    6. Oversee the tasks, timelines, and resources necessary to implement the EHR.
    7. Maintain an issues resolution log, escalating issues as appropriate.
    8. Lead the internal implementation team, including hardware and software installation, system build, testing, and training, or coordinating vendor implementation activities.
    9. Routinely monitor adoption and use and take corrective action as necessary.
    10. Apply updates as applicable, evaluate and recommend enhancements, and work with
      users to develop reports and other uses of EHR data.
    11. The EHR Project Manager may continue to manage EHR adoption and optimization, serving as data and systems analyst.
  11. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Communicats job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  12. Directs technological research by studying organization goals, strategies, practices, and user projects.
  13. Completes projects by coordinating resources and timetables with user departments and data center.
  14. Evaluates projects results by conducting system audits of technologies implemented.
  15. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
  16. Accomplishes financial objectives by forecasting requirements; assist in preparing the annual IT budget; scheduling expenditures; analyzing variances; initiating corrective action.
  17. Maintains quality service by establishing and enforcing organization standards.
  18. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  19. Contributes to team effort by accomplishing related results as needed.
  20. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering face piece respirator or higher, if available), and eye or face shield.
  21. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
  22. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction
  23. Performs other duties as assigned

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Must be able to sit at desk for long periods of time, write legibly and use a computer terminal. Must frequently have ability to twist and reach for objects. Must have ability to occasionally stand, walk, drive, bend, climb, kneel, crouch, and maintain balance. Must be able to occasionally carry items that weigh up to 100 lbs., such as IT hardware, computer terminals, and printers. Must have ability to occasionally push and pull over 100lbs. Must have ability to hear normal speech and overhead pages, use the telephone, and must have the ability for near vision, color vision, depth perception, seeing fine details and frequent ability of far vision. Frequent fine manipulation and firm grasping of both hands is required as well as prolonged simple grasping and prolonged use of the keyboards.

Mental:

Must be able to prioritize, use good judgment, and be able to coordinate a variety of issues while being frequently interrupted. Must have prolonged ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, work alone, demonstrate high degree of patience, adapt to shift work, and frequently work in areas that are close and crowded. Must occasionally accept a flexible schedule to meet unit needs.

Environmental:

May occasionally be exposed to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, unprotected heights, and loud noises.

 
Position Requirements

NECESSARY QUALIFICATIONS

Education:

  • Bachelor’s Degree in Healthcare Informatics, Computer Science, Technology and/or related field

Experience:

  • Three (3) years of project management or coordinating and/or supporting IT business processes (budgeting, strategic planning, and people management with use of project management software, techniques, and/or tools)
  • Experience with Healthcare Information Services as well as implementation and rollout of an Electronic Health Record (EHR)

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

  • Positive working relationships with others; efficient team management skills
  • Possession of high ethical standards and no history of complaints
  • Reliable and dependable; reports to work as scheduled without excessive absences.
  • Excellent communication (verbal and written) and interpersonal skills
  • Ability to resolve conflicting situations, effective problem-solving skills
  • Ability to work with customers in the healthcare field, both technical and non-technical.
  • Ability in leading and managing large-scare Information Services projects and resources (costs, time, people) across with multiple and changing demands.
  • Knowledge of change management principles
  • Knowledge of project management concepts, concepts, practices, standards, methods, techniques, and tools.
  • Ability to strategize, plan, organize, prioritize, work independently and meet deadlines.
  • Excellent facilitation, collaboration, negotiation, and presentation skills.
  • Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
  • Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
  • Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
  • Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.
 
Close Date  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation, Hopi Tribe or San Juan Southern Paiute Tribes and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 11/4/2022  

This position is currently accepting applications.

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