Community Outreach Coordinator
Second Harvest Food Bank provides 11 million pounds of food assistance annually, to over 75,000 people per month through its network of 150 member agencies and programs. By increasing access to healthy food, Second Harvest is making a profound impact towards growing a healthier community.
Reports to: Community Outreach Manager
Our CalFresh Outreach Coordinators are responsible for conducting CalFresh (food stamp) outreach at community locations, food bank distribution sites, and over the phone.
Conduct CalFresh outreach activities at various locations throughout Santa Cruz County, including but not limited to food distribution sites, employment offices, homeless and veterans' services locations, farmers' markets, faith-based organizations, and community events.
Speak to community groups and faith-based organizations serving the CalFresh eligible population about the benefits of the program in order to increase enrollment.
Conduct community outreach with community and faith-based organizations to develop opportunities to explain the benefits of CalFresh to eligible populations.
Instruct CalFresh applicants/recipients on how to utilize the County's computer- and telephone-based automated benefits access / information systems.
CalFresh Application Assistance
Perform outreach activities in the community by promoting CalFresh, pre-screening potential applicants, and providing application assistance, case management and data collection, both in person and over the phone.
Maintain records documenting CalFresh outreach activities.
Collaborate with County staff and member agencies to coordinate CalFresh outreach efforts.
Coordinate and conduct presentations to agencies, client groups and government departments on CalFresh (including program outreach, eligibility and access), other issues related to hunger and nutrition.
Attend relevant community meetings and events to raise awareness of the County's computer- and telephone-based automated benefits access / information systems.
Provide information and support to community volunteers and CalFresh Buddies assisting SHFB with CalFresh outreach and pre-screening.
Collaborate with County and SHFB staff and SHFB member agencies to coordinate CalFresh outreach activities.
Assist in the planning and coordination of the annual CalFresh Forum event.
Provide recruiting support and training on CalFresh and nutrition outreach to Hotline staff and volunteers.
Translate food bank communications for staff and community members as appropriate.
Assist in the planning and implementation of CalFresh outreach material distribution.
Serve as the face of the food bank, representing the agency with a high level of customer service both in the office and in the community.
Develop and maintain effective working relationships and deals tactfully, cooperatively, and effectively with staff members, volunteers, agencies, community organizations, clients, and potential donors.
Communicate effectively and respectfully with people of different racial, ethnic and cultural groups, different backgrounds and lifestyles; demonstrates knowledge of and sensitivity to their needs.
Use computer to generate files and manipulate data, utilizing spreadsheets and word processing tools.
Prepare correspondence, tracking, reports, forms and schedules; proofreads typed and other materials for accuracy, completeness, and correct language usage.
Coordinate and schedule presentations and community outreach events.
Act as a spokesperson for Second Harvest, particularly in areas involving CalFresh.
Assist in the development of new outreach material.
Assist in the recruitment and professional development of CalFresh Buddies.
Take leadership role in subcommittee and steering committee meetings and outreach events.
Reports and Planning
Create and organize detailed reports to track outcomes, poundage, and information given out.
Assist with County grant deliverables and reports.
Assist in the planning and development of the monthly outreach schedule.
Assist in the planning and development of the bi-weekly team meeting.
Attend leadership and career development, trainings, and activities.
Provides support to new employees and volunteers.
Other duties as required.
Education and Experience
Two to four years experience working with low-income residents with a government, nonprofit or faith-based organization in an outreach or service capacity. Professional experience in sales or outreach is preferred, as is familiarity with social services, community resources, and benefit programs.
Benefits: For the employee: free dental and vision insurance (shared cost for dependents). Free life, long-term care, long-term disability, and AD&D insurances. Shared cost medical insurance: Kaiser and Blue Shield. Eligibility begins on the first day of month following 30 days of employment (i.e.if you are hired June 20th, you are eligible starting August 1st). This benefit package is valued at an average of over ten thousand dollars a year.First year: 15 vacation days, 12 sick days, and 10 holidays.403(b) Retirement Plan:Second Harvest matches employee contributions up to an annual cap.Employee Assistance Program
Job Details:This is a full-time, regular, non-exempt position with a hourly salary of $23.70-$25.80/hr DOE.
Occasional weekend and evening work may be required.To Apply: Please submit your resume and cover letter at https://www.thefoodbank.org/careers
This position is currently not accepting applications.
To search for an open position, please go to http://SECONDHARVESTFOODBANK.appone.com