Share Email Opening Title Customer Service/Order Processing  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Full-Time/Part-Time Full-Time   Description The scope and function of this position is entering orders/data, managing customer service issues, and supporting the sales department. This position is also responsible for assisting accounting with basic bookkeeping and accounting tasks. Entry and Management of incoming orders, change orders, blanket orders, and COP Acknowledgement. Administration of Customer Websites and Portals relevant to the receipt and Acknowledgment of customer orders. Maintenance of Open Order Reports (OOR) related to the receipt and acknowledgement of customer orders. Works closely with Operations and Quality to expedite RMA orders Proactive to customer needs and expectations Consistently maintains professionalism in communication with customers Interacts with customers to document and get resolution on customer complaints and Issues. Reconcile open order reports from Key customer accounts. Expedite and follow-up on orders while relaying/communicating information as needed. Audits COP for accuracy and advises of changes Supports the Shipping Department with documentation and back up functions. Prepares Customs Documentation when necessary to ensure that corresponding international documents are complete and handled properly e Coordinates customer submittals for quality packets/order submittals Runs, analyzes, and distributes numerous crystal reports Creates routings for returns Process A/R invoices daily       Location Menomonee Falls, WI   This position is currently not accepting applications. To search for an open position, please go to http://pineytechnicalservices.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Customer Service Representative in Menomonee Falls, WI Posted on: 4/1/2024 [Apply Now] Machinist CNC in Menomonee Falls, WI Posted on: 3/18/2024 [Apply Now] Manufacturing Maintenance Technician - Port Washington, WI in Port Washington, WI Posted on: 4/8/2024 [Apply Now] Quality Systems Manager in Port Washington, WI Posted on: 4/8/2024 [Apply Now] Follow us

 

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