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Agricultural Software Technical Specialist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Full-Time/Part-Time Full-Time  

The Technical Support Specialist, reporting to the Training & Technician Manager for North America, will be a Technical Specialist providing technical-related support from Local Sales Organization and Dealer personnel within USA and Canada. Maintain a strong customer focus on a daily basis across all channels including, phone, email, dealer web portal, and in person meetings. Troubleshoot technical and software issues on dairy farms; specifically milking, vacuum, and herd management software system.


  • Supporting company's herd management software and related equipment
  • Manage support of new product installations and product updates
  • Support the field staff and dealer employees in comany's herd management software and equipment related questions
  • Log and respond to queries in a timely manner
  • Provide technical, classroom-based training for field staff and dealer employees
  • Be part of an on-call rotation to provide support.


Location Kansas City, MO  

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