We are looking for a full-time front desk receptionist that wants to make an I.M.P.A.C.T. on our patients and with each other for our Malvern dental practice! We need someone with a great attitude, the ability to work well within a team, and someone who is always open to learning and reliability.
We guarantee a full-time schedule, Full benefits, growth opportunities and we believe we have a wonderful and supportive work environment that we love to brag about. All candidates need a great attitude, enthusiasm for learning, and be willing to work with a team
Reports to: Office Manager
The front desk receptionist is a creative and forward thinker responsible for ensuring appointments are appropriately scheduled, following up on missed and unscheduled treatment plans or recall appointments, creating and maintaining patient records, greeting and checking in patients, and keeping the waiting area presentable.
Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Contacting patients to follow up on unscheduled treatment and recalls.
Constantly looking ahead to ensure the patient schedule remains full.
Assisting patients to fill out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with medical insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing and faxing.
Excellent verbal and written communication skills.
Exceptional interpersonal and customer service skills.
Good telephone etiquette.
Exceptional organizational skills.
Previous Dental Front Desk Experience Preferred
Education and Experience:
High school diploma or equivalent.
- 2-3 years dental experience preferred
- Associates Degree preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
- Guaranteed Hourly Rate 17-19
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: (offered at 30 hours or more)
- Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
- Flexible Schedules
Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you