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Patient Access Professional 

Post Internal Days 0  

Join our amazing team at CHC Muscatine as the Patient Access Professional! The PAP is responsible for the switchboard, scheduling and periodic coverage for the patient registration team. 



  • *Schedules appointments for Clinton Medical and Dental teams in accordance with established protocols. Reviews the accounts for accurate demographic and required information.
  • *Provides clear explanation of CHC programs, services, procedures regarding appointments, fees and verification, as appropriate.
  • *Scan loose dental paperwork into NextGen ICS and the electronic health record.
  • Register patients in a timely manner while reviewing the chart for accurate demographic, privacy, UDS information and ensures all required forms are completed
  • *Calls insurance carriers to get benefit information and prior approval for procedures as directed by management.



  • One or more years of related experience and/or training or equivalent combination of education and experience.


Knowledge, Skills & Abilities:

  • Major third-party payor regulations including Medicaid and major group insurance carriers.
  • Resources available to our patients that can be utilized before the sliding fee discount.
  • FQHC guidelines and the application of the sliding fee schedule based on federal guidelines.


Check Out These Perks!

  • Healthy work/life balance; Monday thru Friday from 8am-5pm.
  • Affordable medical, dental, vision insurance
  • Competitive compensation with bonus opportunities
  • FREE prescription medication for employees and family members
  • PTO, Paid Holidays, Birthday Holiday
  • Employer paid life and disability insurance
  • YMCA Discount Program 
  • Retirement plan with Employer matching after one year
Full-Time/Part-Time Full-Time  
About the Organization CHC provides the communities we serve with excellence in patient centered medical, dental and behavioral health care that is compassionate, affordable, and accessible.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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