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General Manager 

Category Management  

The Management Trust                                                                                                                                                                                         

Position Title: General Manager                                                                                                                                                                               

Location: PGA WEST Fairways Association, La Quinta, CA                                                                                                                           

Reporting To: Division Vice President of Onsite Communities                                                                                                                           

Status: Exempt, Full-Time                                                                                                                                                                                             

Salary: Starting at $125,000 DOE


All applications must be received by Tuesday, November 8th



The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.


The PGA WEST Fairways Community is located in beautiful sunny La Quinta, CA. There are four key

Associations associated with PGA WEST; PGA WEST Master Association, Residential Association I, Residential Association II and The Fairways. The Fairways is presently comprised of 1,000 single family homes and condominiums with amenities including four community pools/spas and four water features. In addition, there are still 150 undeveloped lots to be built as well as a built-out clubhouse and additional pool and spa that are under developer control but managed by the Association. The Fairways also includes two subAssociations (Residence Club & Peninsula Park) and 17 Special Benefits Areas (SBAs) that require various levels of maintenance responsibilities as provided by the Governing Documents.

The PGA WEST Community enjoys several internationally known events such as The American Express Golf Tournament, Coachella Valley Music and Arts Festival, Stagecoach Country Music Festival, La Quinta Arts Festival, BNP Paribas Open Tennis Tournament and various polo tournaments.

The Golf Club at PGA WEST (managed separately) provides its members with incredible facilities such as three beautiful clubhouses, six world-renowned golf courses, a private fitness facility at The Health & Racquet Club, and 19 tennis courts. To take advantage of all the amenities PGA WEST has to offer, memberships are available. 


The General Manager is responsible for partnering with the Association Board of Directors (Board) and our

Company to fulfill obligations of the management contract in conjunction with the goals and objectives of the Board. Key areas of focus include management and support of the community association (HOA), including, but not limited to: daily operations, regular interaction with and support of Board/homeowners/vendors, meeting attendance, budget preparation, and overall community business management. This is a leadership position that requires a strong commitment to delivering an exceptional customer experience while balancing the needs of many stakeholders.


  • Manage a community onsite that includes homes, townhomes, and/or condominiums
  • Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management
  • Provide management services in compliance with the terms of the management contract
  • Provide leadership, guidance and mentoring to all direct reports and promote employee engagement and development
  • Prepare annual budget estimates for Board action and approval
  • Assist Board and homeowners with problem resolution
  • Provide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
  • Conduct site reviews and provide oversight of related compliance matters
  • Review and submit requests for vendor bids and contracted services
  • Prepare schedules and establish priorities for routine and special work projects
  • Attend association meetings, including, but not limited to: annual, turnover, town halls and Board
  • Prepare Board packets, agendas, minutes and calendars in preparation for scheduled and unscheduled meetings
  • Schedule/coordinate committee meetings, packets, minutes, agendas, etc. Assist in carrying out committee actions
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
  • Maintain advanced knowledge of governing documents, applicable state statutes, and local ordinances that apply to the community
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner
  • Oversee all aspects of the client’s relationship with our Company to ensure success and retention
  • Work independently, with little oversight, and with accountability to executive management for the end result achieved
  • Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
  • Represent the community at designated meetings and formal functions
  • Other duties and special projects as assigned


  • This skill set is generally acquired through a combination of a degree in a Business Administration (or related) field, along with 5 years of experience with increasing responsibility in community association management
  • This position requires a strong administrative and organizational background
  • Professional designations are a plus
  • Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget/finance
  • Ability to motivate teams while simultaneously managing several projects
  • Knowledge of management contracts, CC&Rs and other governing documents
  • Solid knowledge of Microsoft Outlook, Excel, and Word
  • Strong leadership abilities and comfort with public speaking (small and large groups)
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills
  • Excellent written and verbal communication
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company process and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all staff and guests at all times


  • Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy


  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Be stationary for periods of time
  • Relocate up to (25) pounds


  • Assistant General Manager, Architectural & Compliance Administrator, Executive Assistant 


  • Monday-Friday from approx. 8:00 am-5:00 pm
  • This position may require occasional long hours to meet business needs, including evenings, weekends, and holidays


  • Employee Medical Benefit Plan
  • Car and Cell Phone Allowance
  • Employee Owned Company – ESOP vesting percentage after 2-year, full vesting after 6 years

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.

The Management Trust reserves the right to modify any job description at any time based on business need.
Email None Specified 

This position is currently not accepting applications.

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