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Title

Senior Curriculum Manager, Financial Capability  

Category Training Division  
Description

NeighborWorks America: Working Together for Strong Communities

Purpose of Division:

The NeighborWorks America Training Division aims to build the capacity of organizations across the community development field through the development and provision of essential tools, learning and services. The Training Division offers professional development for non-profit staff, boards, and resident leaders across a variety of platforms including in person Training Institutes, Community Leadership Institutes, place-based local training, and online training. The Training Division trains more than 12,000 individuals from more than 3,400 nonprofits and municipalities each year.

Due to the current pandemic circumstances and our commitment to provide the highest care for our community, NeighborWorks America requires all new employees to be fully vaccinated against COVID-19 before being hired. Candidates should be prepared to submit proof of COVID-19 vaccination upon hire or discuss accommodations in line with COVID-19 safety protocols.

Position Summary:

Reporting to the Director of Curriculum and Training the position serves to increase program capacity to achieve the corporate homeownership and financial capability goals. This is a specialized position which requires experience and expertise in several of the following areas:

  • Financial capability education and counseling
  • Financial coaching
  • Credit counseling
  • Student loan debt counseling
  • Financial products and services
  • Client engagement and retention
  • Trauma informed coaching and working with clients in financial crisis
  • Homeownership and rental housing education and counseling
  • Rental eviction prevention
  • Grant Management overall project management and accountability including grant writing; developing work plans, budgets, deliverables, and narratives; coordinating with relevant stakeholders; and relationship management.
  • Adult education and participatory training methods and techniques
  • Wealth building in communities of color

The role involves managing, planning, designing, evaluating, and revising training sessions, courses and training programs that address the learning needs of housing counselors and educators, financial coaches, staff, board members and partners of community development organizations in the content areas above, including:

  • Managing the design, development, and revision of courses and workshops.
  • Planning and managing the delivery of courses for National Training Institutes, Virtual Training Institutes,
  • Place-Based Training, and other online training formats (webinars, faculty-led, one-week workshops, and self-guided).
  • Project management and overall accountability for outside funded grants focused on financial capability
  • Hiring, managing, and evaluating consultants to design, develop, revise, and deliver the courses.
  • This position will be responsible for managing up to 4 tracks of content as required.
  • Oversight of the development of a robust online course portfolio of the content areas
  • Development and implementation of a comprehensive strategy for multiple learning paths.
  • Enhance the value proposition of the Professional Certification and Certificate Programs.
  • Hire, develop, and evaluate consultants to design, develop, revise, and deliver the courses, and meet grant or program requirements.
  • Publications review, editing, and oversight
  • Training data tracking and analytics

Essential Duties/Responsibilities:

1. Managing the training divisions Financial Capability, Housing Education and Counseling content areas including:

  • Working consistently to improve learning opportunities available to financial counselors, financial coaches, community development and affordable housing professionals accessing NeighborWorks trainings in our learning tracks.
  • Managing, recruiting, and developing a pool of consultants/contractors who serve as NeighborWorks instructors and curriculum developers for both classroom and online learning courses. Actively seek opportunities to diversify faculty.
  • Ensuring the effective employment of sound adult education methodology, course design and lesson planning and a variety of training delivery methods such as classroom training, site visits, forums, and workshops.
  • Oversee quality assurance process in adherence to course development cycles using data to drive decisions and adherence to NeighborWorks curriculum standards
  • Forecasting content offerings for future events for up to a year in advance.
  • Identifying new issues and needs in the content area and developing new courses to address them; carefully reviewing and revising course materials in conjunction with instructors and other subject matter experts; attending other development opportunities in the field to stay current on topical issues and best practices. Apply an equity lens to all course development.
  • Engaging in outreach to and building relationships with key industry partners and providing support for partnership building and resource development efforts.
  • Actively pursuing connection with other NeighborWorks business units, divisions, and practitioners particularly as it relates to homeownership and community lending subject matter. Seeking input from NeighborWorks National Initiatives Homeownership Programs counseling, financial capability, and lending programs for recommendation on improving the learning area and developing new partnerships.
  • Developing and implementing a comprehensive strategy for multiple learning paths for all content areas

2. Grant Management overall project management and accountability including grant writing; developing work plans, budgets, deliverables, and narratives; coordinating with relevant stakeholders; relationship management.

3. Provides quality control for the related work of the Training Production Coordinator to ensure quality production of materials and on-time submission of information and materials from instructors.

4. Strong collaboration with other units in the Training Division to create synergy in coordinating events.

5. Other job-related duties as assigned.

SECONDARY DUTIES/RESPONSIBILITIES

Meets regularly and collaborates with other members of the Curriculum team to discuss curriculum processes and products.

Participates occasionally in corporate-wide activities representing the Training Divisionsuch as task groups, learning communities, etc.

Inter-divisional committees and workgroups as assigned.

Nature of Work Contacts:
Contracted instructors, potential instructors, representatives from partner and potential partner organizations and vendors. Participants in Financial Capability, Housing Education and Counseling, HUD Housing Counseling organizations and intermediaries, government partners, funders, NeighborWorks America staff.

Fiscal Responsibilities:
Procurement responsibilities related to engaging faculty consultants and vendors.
 

 
Position Requirements

Required Minimum Qualifications:
(a) Education: Bachelors Degree, Masters Degree preferred in public policy, urban planning, business/finance. 
(b) Experience: Minimum of 10 years of relevant work experience or any equivalent combination of education, training and experience that provides the necessary knowledge, skills and abilities. Minimum of 8 years of experience managing multi-level projects from beginning to end, organizing and prioritizing multiple tasks.

(c) Licenses, Certifications: None Required.
(d) Competencies, Knowledge, Skills & Abilities:

  • Strong understanding of financial education, coaching and counseling, asset building, organizational development, outcome evaluation, and program development in the nonprofit arena.
  • Excellent project management skills demonstrated through successful execution of national or other large scale multi-faceted programs; this includes managing budgets, timelines and coordinating a diverse group of staff, consultants, and advisors internal and external.
  • Ability to think critically, plan and organize multiple tasks to carry out projects and coordinate course delivery.
  • Ability to establish and maintain effective interpersonal and inter-group relationships with people at all management and support levels, as well as with people of diverse socio-economic backgrounds.
  • Ability to communicate effectively orally and in writing, especially as this relates to coordinating and evaluating the work of other professionals, instructional material, and related proposals, presentations, and meeting facilitation.
  • Exceptional attention to detail and the ability to meet frequent deadlines required.
  • Strong understanding of adult education principles and methods highly desired.
  • Experience as a trainer and/or curriculum designer desired.

(e) Technology: Thorough knowledge of and proficiency in the use of Microsoft Office suite programs. Thorough knowledge of and proficiency in the use of relational databases, spreadsheets, and presentation packages; willingness to learn other computer applications as necessary.


Working Conditions:

(a) Travel: Up to 15%. Must be willing to travel out of town for training and industry events. Approximately 15-20 days per year.

(b) Physical/Sensory Demands: Fast paced working environment, extensive computer usage. Attendance at large multiple training venues is required which includes significant walking/mobility.

Special Provisions:
Work is performed with an extensive degree of independent judgement and action under the direction of the Director, Curriculum & Training, and other senior leaders. Occasional work outside of normal business hours, such as weekends and evenings is required.

 
Duration Continuous  
Salary Range $83,100 - $95,000 depending on experience  
Division Training  
Department Training  
Travel Up to 25%. Must be willing to travel out of town for training and industry events. Approximately 20-25 days per year.  
Working Conditions Fast paced working environment, extensive computer usage. Attendance at large multiple training venues is required which includes significant walking/mobility.  
Close Date 1/31/2023  
Location CORPORATE HEADQUARTERS: District of Columbia Office  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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