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Business Office Manager 

Category Healthcare Management  

POSITION SUMMARY: The Business Office Manager supervises the Patient Services staff within the surgical department of a practice of Midwest Eye Consultants. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.

REPORTS TO: Facility Administrator

Position Requirements


  • Develop and guide staff to ensure consistency in performance and improve efficiencies.

  • Coordinate patient scheduling and monitor patient flow throughout the office, ensuring timely patient services.

  • Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.

  • Maintain inventory of all medications and supplies to ensure each examination room, the optical lab, and the office is well stocked accordingly.

  • Evaluate staff performance and provide additional training as necessary.

  • Assist staff in their essential responsibilities, as necessary.

  • Provide a safe, clean, organized and inviting environment for both patients and staff.

  • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s).



  • High school graduate, or equivalent

  • Previous experience in ophthalmology is preferred.

  • Previous experience with supervision is preferred.

  • Previous experience in medical coding/billing is preferred.



  • Excellent interpersonal, written and verbal communication skills

  • Decisive leadership with above average judgment

  • Detail oriented, self-starter, with strong organizational skills

  • Able to effectively sustain multiple, simultaneous tasks

  • Ability to lead, motivate, and promote a team environment

  • Ability to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness

  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment



  • Physical Activity:Standing for sustained periods of time, Talking, Hearing.

  • Physical requirements: Light work.

  • The worker is required to have close visual acuity to perform each activity.



  • Staff members are required to meet training expectations within the initial 90-day orientation period.

  • Obtaining certification in ophthalmic field is encouraged.MWEC will provide assistance to all employees eligible for the Employee Career Development Program.

Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate $40,822 base + experience  
Position Status FULLTIME  
Manages Others Yes  
Travel Required no  
Position Business Office Manager  
Exempt/Non-Exempt Exempt  
Location Cataract and Laser Institute-South Bend  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 

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