General Purpose
Responsible for triaging security related alerts in a logical, timely manner, applying incident mitigation, escalation, and alert tuning as appropriate. Provides technical analysis and reporting of incidents. Serves as an escalation point for SOC Analyst I.
Specific Responsibilities
50% Responds to and triages cyber security alerts in accordance to service level agreements (SLA) applying mitigations as appropriate and/or enhancing alert details prior to escalation.
25%Provides technical assistance to select internal business partners (Human Resource, Corporate Counsel, Internal Audit) within the guidelines of standard operating procedures (SOP)
15%Creates, updates, and maintains security documentation, playbooks, and reporting elements as needed.
10%Other duties as assigned
Overall Expectations - Live the Paychex Values
• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.
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