Job Function
Weight
Job functions describe the substance and most important responsibilities of the job.
Totals 90%
1. Administration
Mix ingredients, such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks for guests and the service bar.
Serve wine and other draught or bottled beer.
Collect money for drinks and food served.
Order and requisition liquors and supplies.
Place bottled goods and glasses to make an attractive display.
Slice and pit fruit for garnishing drinks.
Replenish supply of clean linens, silverware, glassware, and dishes in bar area.
Notify a manager immediately of any guest complaints.
Use proper etiquette guidelines with guests.
Practice and observe all safety rules and procedures.
Assist all service personnel in any duties as requested.
70%
2. Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
20%
Professionalism and Style Expectations
Weight
These are expected of every associate within StepStone Hospitality, Inc.
Totals 10%.
3. Personal Effectiveness
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
5%
4. Communication
Understands and communicates the StepStone Mission and Core Values.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and co-workers.
5%
Physical Requirements
5. These are required of every associate.
Minimum lifting of 50 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 50 pounds.
Other duties may be assigned.
Additional responsibilities specific to you are:
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
High school education preferred. Relevant training and experience required.
Ability to obtain required licenses and certificates.
CPR training and first aid training preferred.
Additional language ability preferred.
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