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Title

Guest Services -- Bryant Park Winter Village 

Description

Do you want a FUN, seasonal job where you can work with your friends? Bryant Park is the place!!

Pay starts at $16.50 with the potential for a $300 Retention Bonus for Qualified Employees!

Job Purpose

This is a seasonal position and performs duties for a variety of positions with primary focus on excellent customer service at a busy ice rink at Bryant Park. Positions include hostess, skate rental, bag check, and general guest services.

Duties and Responsibilities

Skate Rental:

  • Pass out skates to guests
  • Return skates to skate racks
  • Disinfect skates
  • Clean/wipe down skates upon return
  • Use skate sharpening equipment to sharpen skates
  • Daily cleaning tasks within department

Greeter:

  • Greet guests in line
  • Provide information to guests i.e. opening and closing times, ice cut times, rink rules, etc.
  • Help with line management

Bag Check:

  • Fill out bag check tickets
  • Take guest's personal belongings and place in bag check area
  • Retrieve guest's personal belongings

All Positions:

  • Practice excellent customer service to all Bryant Park guests
  • Ability to give guests proper directions to the facility within local surrounding area
  • Communicate clearly and professionally with guests and staff
  • Execute policies and procedures professionally and accurately
  • Required to attend all training sessions and staff meetings
  • Maintain a clean and safe facility
  • Required to be ready to work immediately at time of scheduled shift
  • Assist customers with equipment
  • Any other duties as assigned
 
Position Requirements

Qualifications

  • Must be available to work evenings, weekends, and holidays
  • Must be at least 18 years of age
  • Excellent customer service experience to all Bryant Park guests
  • Experience with POS systems a plus
  • Must follow all Federal, State and Local COVID mandates/guidelines which may include but are not limited to: mask requirements, required vaccinations, wearing of proper Personal Protective Equipment, Social distancing, etc.
 
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Seasonal  
Location Bryant Park (Winter Village at)  
Req Number GUE-22-00052  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Tags part time, Bryant Park, ice rink, Winter Village, customer service, outdoors, seasonal  

This position is currently not accepting applications.

To search for an open position, please go to http://RinkManagementServicesCorporation.appone.com



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