Minimum Education: Bachelor’s degree in a human service related field.
Minimum Experience:
CW A: 1 year of experience working in a human service related field; A Master’s degree in a human service related field and intern related experience can count as the minimum 1 year of experience in a human service related field.
CW B: 4 years’ experience working in a human service related field; or 3 years of experience working in a human service related field and a Master’s degree in a human services related field; or has the Colorado Child Welfare Case Worker Certification in addition to the education and experience stated above.
Licenses/Certifications: Valid Drivers License.
Job Qualifications:
Caseworker A:
Knowledge of:
- Judicial proceedings.
- Modern office processes and procedures.
- Keyboarding, data entry and word processing.
- Relevant computer hardware and software applications.
- Basic math skills.
Ability to:
- Speak, read and write the English language.
- Communicate effectively verbally and in writing.
- Effectively and efficiently provide customer service to the public.
- Be sensitive to individual values and needs.
- Work with the public including disabled, hostile and mentally unstable individuals.
- Handle stressful situations in a professional manner, including angry or difficult individuals; accurately assess situations and people.
- Interpret a variety of instructions with abstract and/or concrete variables.
- Make decisions incorporating information and input from various arenas.
- Use resources to solve problems.
- Transport clients.
- Establish effective working relationships with coworkers and supervisors, other Departments/Offices, and other agencies.
- Understand and practice safety procedures and precautions.
- Maintain a high level of professionalism and confidentiality.
Caseworker B:
In addition to the abilities required for Caseworker A, ability to:
- Apply relevant Federal, state and local laws, rules, regulations, codes and/or statutes.
- Successfully manage more complex cases to completion under minimal supervision.
- Prioritize work and give adequate attention to all cases.
- Self-motivate and demonstrate initiative.
- Use independent judgment as to proper course of action and think and act quickly in emergencies.
Internal & External Contacts:
Internal Contacts:
Frequently interacts with other Department employees and the County Attorney’s Office.
External Contacts:
Frequently interacts with parents, children, relatives, community organizations and resources, treatment professionals and the Courts.
Physical Activities and Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential functions.
Required Physical Activities:
While performing the essential functions of this job the employee is frequently required to reach, grasp, finger, stand and/or sit for long periods of time, walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and ability to adjust focus.
Work Environment:
The employee occasionally may be exposed to hazardous situations, which may involve physically violent persons, interviewing mentally or emotionally disturbed persons or bodily injury from biohazards, infections or blood-borne pathogens.
The noise level in the work environment is usually moderately loud, with frequent interruptions and multiple demands.
Required Travel:
The employee is frequently required to travel within the County.
Computers and Office Equipment:
Computer and relevant software applications; telephone system; facsimile; scanner; shredder; and copier.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. Nothing in this job description restricts Garfield County’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time. It does not prescribe or restrict the tasks that may be assigned. This job description describes the County’s current assignment of essential functions. Those functions may change at any time as the needs of the County change or for other reasons deemed appropriate by the County.
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