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Business Office Assistant 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 45,000 employees, 11 hospitals, 2,100+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and senior care services.

ProMedica`s senior care division operates 330+ assisted living facilities, skilled nursing centers, memory care communities and hospice, palliative and home health care agencies. Services are provided in 26 states and the majority now operate under the ProMedica brand and Arden Courts. Over the next few months, the rest of our entities under the Heartland and ManorCare names will rebrand to ProMedica.

Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address and lead in social determinants of health, champion healthy aging and cultivate innovative solutions. For more information about ProMedica senior care services, please visit  
Specific Job Detail None Specified 

Sign-on Bonus None Specified 


ProMedica Senior Care, formerly HCR ManorCare, provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.

The Business Office Assistant position is responsible for all business office functions. As a Business Office Assistant you perform Accounts Payable, Accounts Receivable, receptionist, clerical and administrative duties. Because you are always in contact with residents and families and to guarantee their satisfaction, this position requires tact, sensitivity and professionalism. As a Business Office Assistant you are responsible for supporting the Arden Courts Mission and achieving our goals.

Accounts Receivable Responsibilities

  • Ensures completion of the Daily Census Verification process by printing, reviewing and signing the Detailed Monthly Census report by status for the previous day(s)
  • Ensures that all room, ancillary, and miscellaneous charges are timely recorded
  • Reconciles Census with Clinical and Marketing; ensuring daily verification that total census is correct.
  • Maintains resident files for all new admissions & manage assessment data, move-in forms, prepare new charts and assist with various clerical tasks associated with move-ins
  • Enters recurring charges on the A/R profile when required.

Collection Responsibilities

  • Ensures that Private Pay Policy and Procedures are followed, including use of automated collection letters, collection calls, and collection agency placement.
  • Maintains record of all account activity, aging reports, and collection notes in the system

Cash Receipts Responsibilities

  • Ensures company Cash Receipt policies and procedures are followed to allow for complete and accurate receipting, depositing and recording of all business unit funds

Accounts Payable Responsibilities

  • Maintaining Purchase Orders and Purchase Order Log
  • E-Vendor set-up and follow up
  • Reconciliation of all invoices to ensure receipt of all goods and services as charged
  • Procurement Card - Procurement card log, receipts, reconcile and create batches, submissions and filing

Administrative Responsibilities

  • Performs back-up duties in the absence of a Human Resources Coordinator
  • Assists with Payroll processing and serves as Payroll backup
  • Handle and deliver resident mail
  • Prepare outgoing mail and Distribute incoming mail to the staff
  • Maintain building files and records

In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.

Educational Requirements Equivalent to Associates Degree required and one to three years of business office related experience required

Position Requirements

Experience in Assisted Living or Independent Living facility preferred. Proficient PC skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) a must; working knowledge of office equipment; Must be able to read, write, and speak the English language in an understandable manner; Ability to manage multiline phone system.

Location 499 - ProMedica Skilled Nursing and Rehabilitation - Monroeville, PA  

This position is currently not accepting applications.

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