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Patient Account Billing Representative 

Category Billing/Coding  


POSITION SUMMARY: With direction from the Cash Applications and Data Manager, prepare and submit monthly patient statements, post incoming responsible payments to accounts, review account responsible credit balances, prepare accounts for refunds, maintain accurate account balances and manage accounts ready for collection to the credit bureau.

REPORTS TO: Cash Applications and Data Manager


  • Demonstrate and uphold the mission statement and values of Midwest Eye Consultants.
  • Responsible for posting payments and adjusting accounts per company billing guidelines, including small balances, bad debt and bankruptcies.
  • Review accounts submitted for possible assignment and makes recommendation to the Cash Applications and Data Manager, and prepares information for the collection agency.
  • Responsible for verifying credit balances and processing refunds to patients/account responsible.
  • Prepare, review and send patient statements.
  • Maintain accurate patient account balances and clean ledgers.
  • Perform any other related duties as assigned by Supervisor.


  • Knowledge of medical billing/collection practices.
  • Knowledge of business office procedures.
  • Knowledge of basic medical coding and third-party operating procedures and practices.
  • Ability to operate a computer and basic office equipment.
  • Skilled in answering a telephone in a pleasant and helpful manner.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with patients, employees and the public.
  • Must be well organized and detail-oriented.
Position Requirements


  • A minimum of one (1) year experience in patient services and or Medicare/Medical billing.
  • Experience in Optometry/Ophthalmology billing preferred.



  • communication skills
  • attention to detail
  • adaptability
  • customer service oriented
  • problem solving skills
  • integrity
  • confidentiality
  • decision-making skills
  • adaptable to change
  • stress tolerance



  • Physical Activity: Talking, Hearing, Repetitive motion.
  • Physical Requirements: Sedentary work. Involves sitting most of the time.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.



  • Demonstrate and maintain technical knowledge of the job and of related procedures and policies in order to provide high quality support to the department. This may involve participation in advanced training and/or certification in field as appropriate.
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate $13.91-$18.78  
Position Status Full Time with full benefits  
Manages Others no  
Travel Required no  
Position Patient Account Billing Representative  
Exempt/Non-Exempt Non-Exempt  
Location Midwest Eye Consultants, Fort Wayne Area  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 

This position is currently not accepting applications.

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