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Title

Sales and Service BDC Representative - MINI 

Category Business Development  
Description

Are you a people person who thrives on variety? Our Business Development Center team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick sales and service through exemplary customer service over email, phone, text and video. Assisting customers with their internet and phone inquiries with the goal of setting appointments to experience our MINI brand as well as many other quality pre-owned vehicles.

What You Will Do

Reply to internet and phone inquiries within established timeframes

Communicate effectively with clients according to their preferred method of contact

Reply to questions pertaining to new and pre-owned vehicles, trade-ins and promotions

Efficiently schedule service and sales appointments

Make courtesy outbound calls to service clients (no solicitation)

Computes and prints customer invoices

Assist service team with collecting payments

Master written and verbal communication

Continuous learning to keep up-to-date on new products, features, accessories

Deliver an Outstanding Customer Experience every time

What You Will Bring

An eagerness to learn and progress

Ability to work in a fast-paced environment with excellent follow-through and follow-up capabilities

Desire for variety and challenge

Attention to detail, strong organizational and multi-tasking skills

Ease in navigating within multiple software applications

Professional and positive attitude

Ability to demonstrate the company's Core Values every day

Drive to be successful and persistent

What We Provide

Award winning dealership

Paid training and development

Employee discounts

Flexible schedules within core business hours

Stable and experienced management

Full benefits package, including 401k, match and profit sharing

Pick your path advancement opportunities

MINI Employee Lease Program

 
Position Requirements

A valid driver’s license and good driving record

 
Full-Time/Part-Time Full-Time  
Position BDC Internet Sales Specialist  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Adam Hobbs, Andrew LaBerge, Andrew Sather, Elizabeth Reich  
Location Zimbrick BMW / MINI  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Marital Status None Specified 

supervisorUID None Specified 

EmpID None Specified 

This position is currently accepting applications.

Apply Now



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