The purpose of this position is to serve in the day-to-day operations of the inpatient pharmacy services. This role encompasses providing direct clinical pharmacy services. The incumbent is responsible for the inpatient pharmacy program which includes: management and administration of personnel policies and procedures, providing ongoing analysis of the inpatient pharmacy department to develop programs with the highest quality of care, and to direct and manage programs and activities of the inpatient pharmacy in a manner that ensures the mission, vision, and values of TCRHCC. The incumbent provides technical and administrative supervision to pharmacy team members comprised of clinical and technical employees, Pharmacist, Pharmacy Technicians, and Pharmacy Billers. Managerial and Supervisory work will consist of the Inpatient Pharmacy Department.
Professional and Administrative
- Performs job responsibilities in accordance with organization and departmental policies, procedures, performance improvement objectives, environmental and infection control standards, as well as state and federal laws and regulations.
- Ensures computer order entry is accurate, thorough and timely manner. Reviews and updates medication profiles and is cognizant of patient charges.
- Reviews medication orders for therapeutic appropriateness, duplications, interactions, overall effectiveness and safety. Seeks clarification if necessary and documents interventions.
- Participates in cost effective use and selection of pharmaceuticals to meet budgetary goals.
- Communicates drug information to physicians, nurses, etc. in courteous and professional manner.
- Assist in patient and family education and counseling regarding drug therapy and side effects.
- Documents clinical activities, demonstrating cost savings; ensures staff utilize clinical monitoring tools and maintain documentation
- Conveys key information required for efficient operations and up to date standards.
- Manages technicians and other supportive personnel; applies organization and departmental polices in daily practice and holds staff accountable
- Finds opportunities and is proactive in improving efficiency and increasing patient safety
- Delegates appropriate and reasonable tasks to pharmacists and technicians and validates accuracy of floor stock replacements and drug doses dispensed from pharmacy.
- Delegates tasks to automation technician and narcotic technician to assist in management of the pharmacy
- Audits and signs out all controlled substances in accordance with state and federal guidelines and organizational policies.
- Investigates and corrects discrepancies and unusual usage patterns and trends.
- Participates in clinical program.
- Participates in P&T initiatives and prepares pertinent P&T reports.
- Monitors target drugs for protocol discontinue, substitution, IV to PO, etc.
- Collects applicable data and measures and communicates opportunities for improvement.
- Performs therapeutic monitoring of specified drug therapies and recommends dosage adjustments as needed based on renal function evaluation and pharmacokinetic calculations.
- Develops and implements inpatient pharmacy quality assurance activities using predetermined established AAAHC, the Joint Commission, and CMS standards.
- Works with performance improvement committee groups to establish, implement and coordinate PI programs.
- Responsible for assigned projects and/or initiatives pertinent to inpatient pharmacy services safety and quality enhancements.
- Oversee and responsible for all controlled substances compliance and security.
- Responsible for electronic health records data entry pertinent to patient service role.
- Ensures staff utilize technologies to maintain documentation for controlled substance management, regulatory requirements, and clinical services.
- Develops and provides a monthly report on productivity, and cost analysis
- Periodically serves as administrator on call in conjunctions with leadership team
- Is proactive and demonstrates good judgement in the management of the department while meeting regulatory requirements
- Trains staff in inpatient operations and ensures training documentation is developed and maintained
- Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
- Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
- Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction.
- Performs other duties as assigned
- The Manager of Inpatient pharmacy regularly functions as staff pharmacist in addition to the supervisory duties of the Manager and is required to gain competency in the utilization of the electronic medical record and all pertinent technologies utilized in the day to day operations of the pharmacy
MENTAL AND PHYSICAL EFFORT
The physical and mental demands described here are representative of those that must be met by a professional employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Must be able to walk, bend, twist, maintain balance, reach for a prolonged period of time, sit, stand, kneel, and crouch frequently, and occasionally drive and climb. Must have ability to lift up to 10lbs for a prolonged period of time, push and pull up to 34lbs for a prolonged period of time and occasionally lift, push and pull over 100lbs when necessary. Must have ability of far, near, color vision, depth perception, seeing fine details, hearing normal speech, hearing overhead pages and telephone use. Must have ability of both hand manipulation in simple and form grasping, fine manipulation and use of keyboard.
The employee identifies deficiencies in program operations and pharmacy services and makes recommendations for change in procedures and/or guidelines to ensure the delivery of quality patient care services. Must be able to cope with high level of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, adapt to shift work, and work in areas that are close and crowded. Must accept a flexible schedule to meet unit needs.
May occasionally be exposed to unprotected heights, may continuously be exposed to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, and loud noises.