Email Opening Title Intern - Sales   About the Organization Palmer Holland is a quickly expanding international specialty chemical distributor based in Westlake, OH and operating in the United States and Canada. Palmer Holland represents many of the most recognized manufacturers from around the world. Our customers and principals are rooted in the Agriculture, CASE (coatings, adhesives, sealants, elastomers), Health & Nutrition, Lubricants, and Plastic industrial sectors. As an independently-owned sales and marketing organization, we have the opportunity to make decisions which are in the best, long-term interest of the employees, customers, and principals we serve. Our sellers work with customers to solve problems and test and re-test different specialty products in order to find the one that will create what the customer needs. The dedication from our employees to continually improve their knowledge base and provide commitment to outstanding technical and customer service enables Palmer Holland to thrive as an industry leader. As an employer, Palmer Holland's goal to remain independent is solidified through operating as a privately held Employee Stock Ownership Plan (ESOP) with an ownership team made entirely of employees. Palmer Holland views our employees as our most valuable asset, offering a healthy work-life integration and varying opportunities for professional development. We are known for having a culture that emphasizes having fun, being healthy, and working hard. Our office has advanced technology, a shuffleboard table, golf simulator, and treadmill workstations. In the field, our sales team has the tools to make critical decisions on the spot to better respond to customer needs, ultimately forming strong relationships. We believe in providing a work culture that engages employees, encourages growth, and promotes success.   Category Sales and Marketing   Position Intern - Sales   Description Position summary   The Sales Intern is responsible for developing a competency to work through the business development (sales or market analysis) and sales processes (direct customer contact) for specified product lines that the company represents, which includes gaining an understanding of both the industries and the applications into which the product lines are sold.     Essential tasks of the position Train under the supervision of the Sales Manager to obtain a baseline understanding of company's Sales, Marketing and Operational functions. Above all, the primary responsibility is to perform work associated with specific business development projects resulting in qualified lead lists, then to use the lists to perform work associated with the sales process. Much of this work will be performed in conjunction with experienced account managers (outside sellers), sales development specialists (inside sellers), or business managers (principal managers). Will be trained to perform the following functions as needed to support assigned project work: Observe and perform work with experienced employees to acquire knowledge of methods, procedures and standards required for performance of the business development and sales processes as it relates to assigned project work. Participate in selected training exercises including, but not limited to, sales training, product/application training, computer training and operations training. Learn how to effectively prepare for and conduct interactions with customers and/or principals (suppliers) coached or led by other members of the sales organization. Assist in the qualification of potential buyers for specified product lines. Assist in the analysis of data to determine target customers. Assist in the analysis of supply chain issues, understanding of cost components, and the development of customer pricing. Assist in the development of marketing strategy and/or pre-call planning activities to support assigned project work. Conduct direct customer contact as instructed. Assist in the documentation of sales activities through call reports, presentations and related CRM activities. Read and understand both technical and non-technical documents as they relate to the sales of and contracts for the products that the company represents. Complete a daily time study including detailed descriptions of work performed. Weekly submission will be required. Complete weekly written summary of performance and learning achieved through sales analysis or direct customer contact project work performed. Provide pertinent feedback to manager to support corporate quality initiative. Complete weekly one-page evaluation form for reflective component of internship portfolio and provide pertinent feedback to manager to support corporate quality initiative. Adhere to the terms of the non-disclosure as all materials are proprietary and are not to be copied for personal use. Perform duties and tasks as prescribed in company policies, procedures and work instructions. Initiate, recommend or provide solutions through designated channels. Any other task at the request of management.     Quality: Activities of the position affect quality including quality and the quality objectives. Responsibilities and authorities include where appropriate: Initiating action to prevent the occurrence of any nonconformities relating to product, process or quality system, up to and including when necessary stopping production to correct quality problems. Identifying and recording any problems relating to the product, process and quality system. Document problem, steps taken for resolution and preventative action in CRM software and notify all parties required. Initiating, recommending or providing solutions through designated channels. Verifying the implementation of solutions in areas under your control. Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.   Note: The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.   We are a non-smoking, professional environment.   Location Corporate Office   Position Requirements Requirements:   Education: Full time college student in a field applicable to our associated industries.   Experience: The Sales Intern is not expected to have prior experience in managing and executing product sales. The experience requirement is at the discretion of management.   Knowledge/Skills:   Intermediate level of expertise in MS Office and email functionality Excellent verbal and written communication abilities Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers Ability to collaborate and work in a team environment Ability to handle sensitive information with confidentiality and discretion Detail-oriented with strong, accurate clerical skills Proficient at multi-tasking Highly motivated Strong desire to understand technical sales Ability to interface with both technical and non-technical personnel Exhibit a ‘Learners Attitude” by being open and willing to expand knowledge and expertise Proactive problem solver Ability to read and learn about industry, product and application knowledge relative to the business of Palmer Holland   Training: Assessment techniques of examining, questioning, evaluating and reporting data. Additional skills required for managing sales, such as planning, organizing and communicating.   Competencies: Customer Oriented, Analytical Skills, Communication Skills, Organizational Skills, Flexibility, Learner’s Attitude, Integrity, Relationship Building, Teamwork, Accountability, Conflict Resolution, Enthusiasm   Physical Requirements: Satisfactory motor skills relevant to position Ability to sit for long periods of time   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. To perform this job successfully, an individual must be able to perform each essential job tasks satisfactorily. Palmer Holland is committed to the full inclusions of all qualified individuals and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.   Travel Requirements   This position is currently not accepting applications. To search for an open position, please go to http://PalmerHollandInc.appone.com

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