Are you a people person who thrives on variety? Our Business Development Center team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick Sales through exemplary customer contact via email, phone, text and video. Assisting customers with their internet and phone inquiries with the goal of setting appointments to experience our BMW and MINI brands as well as many other quality pre-owned vehicles.
What You Will Do
Reply to internet and phone inquiries within established timeframes
Reply to questions pertaining to new and pre-owned vehicles, trade-ins and promotions
Schedule appointments for sales staff from Internet leads and customer base
Communicate effectively with clients according to their preferred method of contact
Continuous learning to keep up-to-date on new products, features, accessories
Complete product and sales training as required
Master written and verbal communication
Deliver an Outstanding Customer Experience every time
What You Will Bring
An eagerness to learn and progress
Ability to work in a fast-paced environment with excellent follow-through and follow-up capabilities
Desire for variety and challenge
Attention to detail, strong organizational and multi-tasking skills
Ease in navigating within multiple software applications
Professional and positive attitude
Ability to demonstrate the company's Core Values every day
Drive to be successful and persistent
What We Provide
Award winning dealership
Paid training and development
Employee discounts
Flexible schedules within core business hours
Stable and experienced management
Full benefits package, including 401k, match and profit sharing
Pick your path advancement opportunities
BMW & MINI Employee Lease Program
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