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Title

Engagement Specialist  

About the Organization MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives.


MOBE is a high-growth organization with a culture built on trust and collaboration and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups. Go to https://www.mobeforlife.com/DEI for more about diversity, equity, and inclusion at MOBE.  
Description

MOBE guides people to better health and more happiness by providing tailored health support. We offer innovative health solutions including guided self-management and guided medication services.

Studies have shown that self-management can provide real relief from chronic pain, discomfort associated with chronic illness, anxiety and stress. Self-management also plays a pivotal role in helping the body respond to treatments for chronic illness or conditions.

With MOBE, instead of going it alone, participants work with a MOBE Guide who provides one-to-one health support. Guides take the time to understand each persons unique health situation, guiding them through the steps of self-management and improved health.

If you want to be part of a high growth organization where our passion is to help people live happy, healthy lives, contact us today to learn how to join the MOBE team.

Responsibilities

  • Perform outreach and outbound engagement to consumers
  • Monitor and manage online and telephonic requests for information or additional support from participants
  • Ensure MOBE client satisfaction by resolving and responding to participant issues and requests
  • Maintain flexibility, be open to new ideas and be willing to take on new responsibilities
  • Demonstrate commitment to continuing professional development
  • Identify and constructively communicate the need for improvements or enhancements in MOBE programs and services; drive continuous improvement in MOBE programs
  • Prioritize and organize personal work to meet deadlines
  • Demonstrate analytical, problem-solving and sound decision-making skills
  • Perform special projects as defined by manager
  • All other duties as assigned
 
Position Requirements
  • Three years of experience required in direct consumer service or sales, preferably telephonic and healthcare related; Associate’s Degree or Bachelor’s Degree helpful
  • Self-motivated to work independently
  • Demonstrate solid relationship and interpersonal skills
  • Proven collaborative approach to work
  • Proven drive to achieve goals
  • Drive to gain new skills, to learn and achieve expert-level knowledge of new subject matter
  • Demonstrated ability to interface and effectively present to management
  • Demonstrated attention to detail
  • Demonstrated ability to build a collaborative culture and relationships across the organization
  • Proficient in MS Word and Excel
  • Availability to work between 10:00 AM - 10:00 PM CST preferred - shifts may vary.
  • Multilingual preferred; the ability to understand and to make oneself understood to all Spanish speaking individuals preferred
 
Full-Time/Part-Time Full-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Location Minneapolis  

This position is currently not accepting applications.

To search for an open position, please go to http://mobellc.appone.com



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