Share Email Opening Title Product Support Engineer  Category Engineering   Description Title: Product Support Engineer Location: Pune, MH (Work From Office) Headquartered in Minneapolis, MN—NetSPI provides a variety of server, network, and application penetration testing services. As one of the top penetration testing and vulnerability management companies, we are continually growing, and we pride ourselves on keeping current and cutting-edge in everything we do. If you thrive in an energetic setting working with leading edge technology - we want to meet you! NetSPI is seeking Product Support Engineers for our Development team. These individuals will primarily serve as a resource for ASM (Attack Surface Management). Job Purpose: The Product Support Engineer will be responsible for working with clients, services team, and project management on NetSPI Resolve installation, configuration, customisations, troubleshooting and support. Responsibilities: Assist clients with installing, configuring, and operating NetSPI Resolve PTaaS solutions Provide recommendations on deployment, configuration, and use of Resolve in client environment Conduct needs analysis with client to determine technical requirements and specifications of post-sales engagements in line with NetSPI best practices Develop monitoring solutions for Linux systems Develop and maintain positive relationships with clients, including on-going training and mentorship Act as escalation point in Resolve issues Manage multiple concurrent issues Document solutions in a knowledge base of know support issues or support solutions Requirements: Minimum 3+ years of hands-on experience in Information Security Strong understanding of penetration testing, application security, and vulnerability assessments In-depth knowledge of networks, Linux/Unix and Windows administration, and system configuration SQL knowledge including PostgreSQL databases Scripting experience with Java/Ruby/Python Experience with Cloud Computing Experience in consuming REST/SOAP services Excellent communication skills, including issue tracking, triaging, and crisis management Bachelor’s Degree in Computer Science, IT, MIS, Math or Science Experience in troubleshooting issues in a complex environment Preferred Qualifications: Experience with Java EE applications Experience in a helpdesk environment Experience writing technical documentations   Location Pune   About the Organization NetSPI is the proactive security solution used to discover, prioritize, and remediate security vulnerabilities of the highest importance, so businesses can protect what matters most. Leveraging a unique combination of dedicated security experts, intelligent process, and advanced technology, NetSPI helps security teams take a proactive approach to cybersecurity with more clarity, speed, and scale than ever before. By continually advancing solutions such as Penetration Testing as a Service (PTaaS), Attack Surface Management (ASM), and Breach and Attack Simulation (BAS), NetSPI goes beyond the noise to deliver high impact results and recommendations based on business needs, so customers can protect their priorities, perform better, and innovate with confidence. NetSPI secures the most trusted brands on Earth, including nine of the top 10 U.S. banks, four of the top five leading cloud providers, three of the five largest healthcare companies, four MAMAA companies, seven of the top 10 U.S. retailers & e-commerce companies, and many of the Fortune 500.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Email None Specified  supervisorUID None Specified  This position is currently not accepting applications. To search for an open position, please go to http://NetSPILLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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