Employee in this position receives supervision from the Customer Service Manager. Assists with processing bills, notices, delinquent notices and levies for property tax, and special assessments.
Has the ability to understand the annual tax calculation process and procedures underthe supervision of the Customer Service Manager.
Assists customers and provides information related to ad valorem taxes, specialassessments, and related fees.
Has the ability to explain notices, review billing information, and payment history tocustomers.
Understands the process for ad valorem taxes, digest changes and corrections reportedby assessor's office and can process these changes under the supervision of theCustomer Service Manager.
Provides tax and special assessment information for attorneys for closings on real estatesales and transfers.
Processes and sends out delinquent notices; making sure late fees and penalties areadded.
Assists in the processing of the tax sale for delinquent taxes.
In the absence of the Customer Service Manager, can aid with occupation tax, excise taxand alcohol license process and procedures.
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