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Title

BMW/MINI Service BDC Representative  

Category Call Center  
Description

Are you a people person who thrives on variety? Our Business Development Center team is responsible for establishing and maintaining a premium, high line customer experience for our clients. You will play the crucial role of being the voice of Zimbrick by providing Outstanding Customer Service over the phone. Mastering your personal communication skills is the goal of every member of our team.

What You Will Do

Assist all inbound callers

Efficiently schedule service appointments

Make courtesy outbound calls to clients (no solicitation)

Master written and verbal communication

Deliver an Outstanding Customer Experience every time

What You Will Bring

An eagerness to learn and progress

Ability to work in a fast-paced environment

Desire for variety and challenge

Attention to detail

Ease in navigating within multiple software applications

Professional and positive attitude

Ability to demonstrate the company’s Core Values every day

What We Provide

Award winning dealership

Paid training and development

Flexible schedules within core business hours

Stable and experienced management

Full benefits package, including 401k, match and profit sharing

Pick your path advancement opportunities

 
Position Requirements

Basic computer and telephone skills

 
Full-Time/Part-Time Full-Time  
Position Service BDC Representative  
Exempt/Non-Exempt Non-Exempt  
Hiring Manager(s) Andrew LaBerge, Andrew Sather, Elizabeth Reich, William Wentzel  
Location Zimbrick BMW / MINI  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Marital Status None Specified 

supervisorUID None Specified 

EmpID None Specified 

This position is currently accepting applications.

Apply Now



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