The Pharmacy Medication Reconciliation Pharmacy Technician/Trainee, working under the supervision and instruction of a licensed pharmacist, performs procedures and duties relating to the service’s Scope of Care. This can include collecting patient’s medications histories accurately, as well as serving operational pharmacy technician/trainee roles in the main pharmacy when needed including: preparation of both sterile and non-sterile medication dosage forms if applicable, automated dispensing functions, special project assignments, and prioritizing work responsibilities. For successful job performance, the pharmacy technician/trainee should be flexible and show keen attention to detail, exhibit initiative and be willing to work as part of a team. In addition, this individual should be cooperative and willing to cross train to fill in for other team members as necessary. The technician must be able to provide services as appropriate to meet the needs of the patient population at Tuba City Regional Health Care Corporation.
- Permissible activities of a pharmacy technician or trainee acting in compliance with all applicable statutes, rules and under the supervision of a pharmacist.
- Ability to navigate the hospital and select patients for review.
- Ability to navigate the electronic health database to review medication list, enter a new medication history or update an existing one.
- Ability to communicate with patients of all education levels.
- Communicate effectively and collaborate within the hospital.
- Collaborates with charge nurse and patient nurse to determine when patient can be interviewed.
- Uses good clinical judgment skills to determine accuracy of medication history list as obtained. Solicits other sources of information to verify accuracy.
- Establish rapport with patient to obtain medication history, determine if patient or family member can provide medication history, or call patient's pharmacy or physician's office for medication history.
- Interviews patients to obtain or verify allergies and medication histories including prescribed medications, over-the-counter medications, and dietary and herbal supplements
- Prompts patient for additional medications, by specifically suggesting over the counter (OTCs) medications including herbals, vitamins, pain relievers, cold products, patches, lotions & creams, eye drops, sprays, and inhalers. Determines if patient was on recent antibiotics prior to admission.
- Assess incompleteness of current list of medications looking at drug, dose, frequency and indication for use.
- Determines time last dose of each medication was taken prior to admission for future scheduling, determines compliance of medication consumption prior to admission, and obtains indication for PRN medications and actual frequency of use of PRN medications.
- Promptly identifies any medication history issues with pharmacist and help identify and facilitate correction of medication discrepancies
- Has excellent knowledge of brand and generic medication names, common dosages and dosage forms and frequency of administration of each medication.
- Contributes to the safe and efficient operation of the Pharmacy Department.
- Takes initiative in doing miscellaneous functions within the department.
- Maintains responsible length of time for breaks.
- Demonstrates a positive attitude regarding telephone usage.
- Volunteers for projects and willingly assists co-workers to complete daily responsibilities. Works as a team player and assists where needed.
- Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
- Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
- Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction
- Completes all electronic health record entries accurately and timely pertinent to patient care role.
- Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives.
Unit Inspection Functions
- Operational Pharmacy Technician functions (including automated dispensing cabinets, medication transport, medication credits, compounding).
- Perform as an active member of the pharmacy department team.
- Performs all other duties as assigned by supervisory Pharmacist.
MENTAL AND PHYSICAL EFFORT
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting, standing, walking, twisting, and maintaining balance required. Occasionally reaching, bending, stooping, climbing, kneeling, and crouching required. Incumbent must be able to do moderate lifting of up to 10 pounds for prolonged periods of time and frequently be able to push/pull up to 10 pounds in the performance of assigned duties. Sensory requirements required includes prolonged ability to see near and have colored vision. Incumbent will also need to frequently be able to have far vision, depth perception, see in fine details, hearing normal speech, and, be able to use a telephone. Must be able to hear overhead pages announced over a loudspeaker. Incumbent must be able to use both hands to do simple grasping and keyboarding. Must frequently be able to perform firm grasping and fine motor manipulations with both hands. This position does require working frequently around environment exposure of chemical agents; dust, fumes, gases; hazardous or moving equipment; and loud noises. Incumbent will occasionally be exposed to infectious disease and extremes in temperature or humidity.
Must carry out daily duties and project assignments in an independent manner utilizing knowledge and experience of the section time limits, procedures, and objectives to establish individual work priorities; and the ability to communicate information and ideas in speaking/writing, so others understand. Incumbent must be able demonstrate a prolonged ability to concentrate, adapt to shift work, and work in areas that are close and crowded. There will be frequent times when the incumbent must be able to handle a high degree of flexibility; handle multiple priorities in stressful situations; work alone; demonstrate high degree of patience; manage altercations; make decisions under high pressure; and, cope with high level of stress. Occasionally, the incumbent must be able with cope with high level of stress. Must be able to accept flexible schedule to meet unit needs.
May occasionally be exposed to unprotected heights, may continuously be exposed to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, and loud noises. May be required to work in outdoor weather conditions at times. Typical noise level is moderate.
- High school diploma or GED
- Completion of Certified Pharmacy Technician Program
- Must have and maintain a current Basic Life Support (BLS) certification from the American Heart Association, if none, must obtain within ninety (90) days of hire.
Certified Pharmacy Technician:
- Must have and maintain a current Pharmacy Technician License in any state or territory of the United States.
- Upon joining TCRHCC the candidate must obtain a medication history technician certification within nine (9) months of hire. Failure to obtain certification within nine (9) months will result in termination of employment at TCRHCC.
Pharmacy Technician Trainee:
- Must have and maintain a current Pharmacy Technician Trainee license through the Board of Pharmacy, upon joining TCRHCC the candidate must obtain a Pharmacy Technician Licensure within six (6) months of hire, in good standing through the State Board of Pharmacy. Failure to obtain licensure within six (6) months will result in termination of employment at TCRHCC.
- Upon joining TCRHCC the candidate must obtain a medical history technician certification within sixteen (16) months of hire. Failure to obtain certification within sixteen (16) months will results in termination of employment at TCRHCC.
Must demonstrate skills in the practical use of electronic systems, ability to navigate the electronic medical record, intra-venous preparation, and satisfactory sterile technique(s).
Other Skills and Abilities:
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:
- Positive working relationships with others
- Possession of high ethical standards, no history of complaints and no prior records of substance abuse
- Reliable and dependable; reports to work as scheduled without excessive absences
- Electronic Medication cabinet experience
- Articulation skills (writing and verbal)
- Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
- Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
- Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
- Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC.