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Sr. Member Relationship Officer (Banker) 

Category Member Service  

At Blue, we discover pathways to realize your possibilities. The Sr. Member Relationship Officer (Banker) builds and strengthens relationships with Blue FCU members. Be accountable for discovering, anticipating and meeting their financial service needs through the active promotion, sales and delivery of our products and services. Professionally and accurately performing financial transactions for members, and cross-sells credit union products and services to help members achieve their financial goals and the branch achieve its sales goals. Additionally, the Relationship Banker performs branch/department functions to ensure efficient operation of the branch, and is actively engaged with the member, continually focused on providing a quality member service experience.This position also focuses on the following:

• Achieve monthly/annual individual sales and member service goals in order to contribute the branch and organizational goals.
• Explain, promote and sell all products and services to current and prospective members.
• Analyze current member relationships and proactively contact members with recommendations to help them achieve financial success.
• Assists as needed within the Member Services team to exceed member service experience.
• Explain and expedite the opening, closing, transfer, and rollover of loan and deposit products and services.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Full Time Position

Compensation Range: $18.72 - $28.08

*Spanish speaking preferred and the opportunity to receive $1 per hour increase in pay after passing requirements.

Check out this short video for a glimpse at the culture we strive for here at Blue:  Working at Blue!

Position Requirements

Experience: Four year degree required or three to five years of experience in lieu of degree. Must be in a financial organization with emphasis in consumer lending and a consultative sales and service role.

Education/Certifications/Licenses: Four year degree required or three to five years of experience in lieu of degree.

Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

Other Skills: Excellent organizational, analytical and problem solving skills. PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a service orientation and be willing to sell products and services. Ability to manage multiple projects/priorities simultaneously in an effective manner. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: fax, copier, telephone, etc. Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.) Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales/service role.

Full-Time/Part-Time Full-Time  
Compensation $18.72 - $28.08  
Bondability Employment at Blue Federal Credit Union is contingent upon successful bondability.  
Job Site Location 7th Avenue Branch - Cheyenne, Wyoming  
Position Sr. Member Relationship Officer  
Number of Openings 1  
Open Date 8/29/2022  
Location Cheyenne, Wy - 7th Avenue Branch  
About the Organization Our mission is 'We discover pathways to realize your possibilities.' Our employees uphold this mission by utilizing our values as stepping stones to sustain our amazing culture. Those values are Boundless Optimism, Unwavering Confidence, Uniquely Us, and Over the Top. Thank you for showing an interest in Blue Federal Credit Union!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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