Share Email Opening Title IT Support Specialist.  About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: https://www.catholiccharitiestrenton.org/careers/frequently-asked-questions/   Req Number IT -22-00001   Location CAS - Access Center (Lawrenceville, NJ)   Full-Time/Part-Time Full-Time   Number of Openings 1   Category IT   Description Help desk Support Specialist supports all aspects of network connectivity, hardware, software and systems maintenance through the agency. - Configures, installs and maintains all agency computers related equipment such as desktop computers, printers, switches, hubs, network interface, cabling, client for MS networks and Internet connectivity. - Establishes and maintains user access to the agency networks, directories, files, MS Outlook Web Access and Anasazi client information system. - Problem determination and resolution for all agency hardware and software issues. - Responds to the needs and questions of the agency wide network users concerning network connectivity, file access and the operation of various software packages. - Assist IT Manager with administrative and/or other duties of the IT department.   Position Requirements - College degree preferred; plus relevant 2-5 years experience. - Working knowledge of all MS Windows operating systems and MS Office. - Valid driver license in good standing. - Ability to lift monitors, computers, and work on a ladder to run cabling. - Provide responsive support to end users on a variety of issues by identifying, researching, and resolving technical problems. - Manage staff call-backs and follow-up to ensure problems are resolved, prioritize work and escalate incidents second level tier. - Remain current on all IT processes, procedures and industry changes. Ability to work with minimal supervision. Excellent staff relations skills. Candidate must work productively in a fast-paced and demanding environment and have experience supporting remote sites and remote users. - 2-4 years of technical/network support experience with strong ability to troubleshoot issues with applications, network interfaces, hardware, software, security and system failures. - Strong technical aptitude with MS Windows 2000/XP, MS Office, MS Outlook, PC Hardware/Software, Network connectivity, Peripherals and deployment of new equipment.   ~cb   Exempt/Non-Exempt Non-Exempt   Weekly Work Hours 35-hrs   Proposed Salary $40,900 yearly   Schedule M-F: 9 to 5  This position is currently not accepting applications. To search for an open position, please go to http://testCatholicCharities.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Network Administrator in Hamilton, NJ Posted on: 4/15/2024 [Apply Now] Other Jobs Within 60 Miles Recruiter - Human Resources. in Trenton, NJ Posted on: 12/22/2023 [Apply Now] Administrative Assistant I- EISS. in Hamilton, NJ Posted on: 3/5/2024 [Apply Now] Development and Marketing Coordinator in Trenton, NJ Posted on: 9/14/2023 [Apply Now] Administrative Assistant I. in Trenton, NJ Posted on: 1/24/2024 [Apply Now] Administrative Assistant I. in Westampton, NJ Posted on: 8/9/2023 [Apply Now]

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