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Title

I.T. Help Desk 

Description

The Help Desk's role is to provide first level I.T. help desk support to the organization's users, assisting them with hardware and software issues via phone, e-mail or in person. Identifies, researches, and resolves technical issues. Documents, tracks and monitors issues to ensure they are resolved in a timely manner. Administers user accounts and access rights to various systems. Performs various administrative duties and any additional job-related duties as needed.

 
Position Requirements

High school diploma or GED equivalent, one year job experience or equivalent education/training in administrative or help desk environment and Mississippi Gaming Permit required. Associates or Bachelor's degree in related technology field preferred.

 
Full-Time/Part-Time Full-Time  
Pay Rate  
Position I.T. Help Desk  
Location Island View Casino Resort  

This position is currently accepting applications.

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