Definition and Purpose
Under the direct supervision of the ASI Executive Director, the Director – University Union is responsible for overseeing the programmatic, staff and student functions in the University Union including, but not limited to ASI Club Services; ASI Events; ASI Craft Center; and ASI Student Government. The Director – University Union will also oversee ASI’s global assessment efforts and work directly with the ASI Executive Director on ASI’s ongoing efforts towards diversity, equity, and inclusion.
Additionally, all ASI employees are responsible for upholding the core values of the organization including but not limited to exhibiting professional behavior, acting as a role model to others, displaying a positive and cooperative attitude, communicating effectively, developing expert knowledge in area of specialization, and working together as a team.
Educational and Qualifying Experience, Skills, Licenses, Credentials
Graduation from a four-year college or university
Master’s degree in related field (4 years applicable experience may be substituted for educational requirement).
Minimum eight (8) years' experience that demonstrates the ability to perform the essential functions of the job.
Minimum five (5) years of professional student services experience, including advising student organizations.
Minimum five (5) years' experience coordinating programs for students or developing social/entertainment events.
Experience in budgeting and fiscal management.
Supervisory experience required.
Thorough knowledge of correct English grammar, spelling, and punctuation.
General knowledge of office methods, equipment, procedures, and practices.
Knowledge of Windows-based computer systems.
Ability to effectively communicate both orally and written; strong public speaking ability.
Demonstrated skills in group supervision/leadership.
Ability to gather and analyze complex data and situations in order to draw valid conclusions and make appropriate recommendations.
Excellent organizational skills and the ability to coordinate multiple projects and meet deadlines.
Working knowledge of safety standards and procedures.
Working knowledge and understanding of financial record-keeping methods, procedures, and practices.
Demonstrated ability to adapt to organizational, procedural, policy, and technological changes.
Ability to interpret, communicate, and apply administrative regulations, codes, policies, procedures, and precedents.
Knowledge of public and business administration including organizational, fiscal, and personnel management.
Awareness of student programming trends.
Working knowledge of the practices, procedures and activities of student personnel development and programming.
Ability to plan, organize, and lead others to work collaboratively to meet project and organizational goals.
Strong knowledge of parliamentary procedures and all requirements of Open Meeting laws (Brown, Romero, etc.).
Strong knowledge of California Corporations Code, Corporate By-laws, and Title 5.
Strong understanding of Marketing & PR and social media for corporate communications.
Ability to work well with others on diverse teams.
Ability to work with diverse populations and those with special limitations or needs.
Demonstrated ability to work well with others on diverse teams.
Ability to establish and maintain a cooperative working relationship with staff, students, faculty and others.
Ability to effectively interact with a diverse campus population and a wide range of campus entities.
Awareness of and appreciation for individual uniqueness and diversity
Directly supervise the Coordinator – Government Affairs, the Assistant Coordinator - Club Services, Coordinator – ASI Programs, Assessment Student Assistant, Administrative Assistant II – Student Government, and Graduate Assistant – Diversity and Inclusion.
Oversee supervision of all subordinate staff in the ASI Events, ASI Craft Center, ASI Club Services, and ASI Student Government departments.
Facilitate meetings, conduct performance evaluations, establish goals, and monitor day-to-day operations.
Essential Duties and Responsibilities
Coordinate and implement organization-wide functions as assigned by the ASI Interim Executive Director as a member of the ASI Director team, meet regularly with other management personnel to establish and ensure effective on-going communication and coordination between departments.
Assistant program managers and directors with all aspects of program and service delivery.
Personnel and Policy Administration
Direct the planning, assessment, and coordination of a comprehensive University Union program and services.
Responsible for planning and development for the recruiting, selection, orientation, training, and development of student and professional staff.
Direct the policy development for all areas of programming, administration, and operations for University Union programs.
Global Duties and Responsibilities
Develop, analyze, and implement policies and procedures for the University Union programs and services.
Develop, prepare, and monitor the final budget for specific program areas.
Develop and implement program meetings, retreats, and workshops for staff/volunteer training and development.
Respond directly to participant/customer concerns and problems.
Navigate, understand, and advise on ASI and university related issues.
Advise students individually or in groups on varied and complex matters.
Use professional judgment, discretion, and in-depth knowledge of ASI, University, and CSU policies with regard to access to confidential records and sensitive information.
Handle major policy changes, campus politics, and MOU issues.
Serve as liaison to the Leadership and Service department regarding the administrative support that the ASI Club Services Program provides to Cal Poly Clubs Recognized Student Organizations.
Ensure that ASI Club Services meets all applicable policies and adheres to the established Memorandum of Understanding between ASI and the University.
Oversee the efficient execution of all technical and quality customer service aspects of the Club Services Program.
Direct the planning, coordination, and assessment of a comprehensive front line services program and staff.
Serve as Advisor to the University Union Advisory Board.
Serve as Mentor to the Chair and Vice Chair of the University Union Advisory Board.
Serve as Advisor to the ASI Diversity and Inclusion Committee.
Serve as Mentor to the Chair of the ASI Diversity and Inclusion Committee
Ensure the implementation of Student Government training and development programming.
Oversee the development, implementation, and assessment of all transition, orientation, training, retreat, and quarterly kick-off materials for the ASI Student Government Leadership Team and other Student Government members.
Ensure compliance with all applicable national, state, CSU, Cal Poly, and ASI policies, procedures, bylaws, and Executive Orders as it relates to the ASI Board of Directors.
Serve as the Staff Representative to applicable ASI Board of Directors standing committees.
Provide ASI Officers with guidance on campus and community relationships.
Oversee the implementation of the Student Government Program Review Action Plan.
Establish long term vision and monitor progress towards goals for ASI Events.
Oversee the management, production, marketing, promotion, and evaluation of ASI Events.
Provide the initial risk assessment for ASI Events.
Support the collaborative efforts of ASI Events with on and off campus entities.
Establish long term vision and monitor progress towards goals for the Craft Center.
Oversee the management, production, marketing, promotion, and evaluation of the Craft Center.
Support the collaborative efforts of the Craft Center with other campus and local entities.
Diversity and Inclusion
Identify and implement practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
Develop, implement, and monitor programs that promote diversity and inclusion within the organization.
Develop training and initiatives to create and foster an open and inclusive environment.
Regularly communicate internal and external diversity and inclusion initiatives, events, and progress.
Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/initiatives and business strategies.
Serve as Chair of the ASI Diversity, Equity, and Inclusion Working Group.
Oversee the implementation of ASI’s Inclusive Excellence Action Plan.
Research, develop, distribute and assess ASI’s Diversity, Equity, and Inclusion Training Program.
Oversee ASI’s organizational assessment program, ensuring consistency in all assessment tools and efforts.
Oversee ASI’s reporting structure including monthly and quarterly data collection to ensure timely, effective and transparent reporting.
Develop and execute assessment of programs and/or services for areas of responsibility including, but not limited to, setting and implementing goals, evaluating outcomes, and ongoing enhancement.
Participate in the overall ASI assessment planning and goal setting.
Other Duties and Responsibilities
Represent ASI on committees as appropriate.
Attend and participate in meetings as necessary.
Ensure continuous professional development.
This position is part of a team of ASI essential personnel required to report to their designated work location on campus as soon as practicable during an emergency or when the University has suspended operations.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
Other duties as assigned.
This position is subject to a background check (including criminal records) as well as National Address Locater (Social Security Number [SSN] Trace), 7-year County Criminal Search in each county and/or state the applicant lived in based on the SSN Trace, National Criminal Database Search, Name Search, Employment Verification (All employers in past 7 years) and Education Verification (Highest Degree). Credit Reports, Motor Vehicle Record Check and Professional License Verification may also be required based upon the essential functions of the position.
Annual Salary: $115,386.66
Premium Overtime: No
Shift Differential: No
Long Term Disability Insurance
Public Employees’ Retirement System (CalPERS)
Social Security (FICA)
Paid State Holidays
Workers’ Compensation Insurance
Date of Last Equity Review 01/01/2022
The Associated Students, Inc. is an Equal Opportunity Employer.
Date revised: 8/22/2022