Operations Rotational Manager Program - Recent College Graduate 



The Operations Rotational Program affords recent college and graduate school graduates the opportunity to be fully submerged into, and gain comprehensive insight of, the operations of USA Truck. The Program involves a 6 to 9 month rotation in which the participant will perform various managerial functions within the operations departments. The Program's objective is to provide participants with exposure to every aspect of operations and operational leadership, to prepare for future opportunities within the Company. The objective is for the participant to develop into a specific leadership role within an operations department upon completion of the Program.


The Program will involve the following rotational positions:

  1. Logistics: Carrier Manager
  • Become a Carrier Manager in order to match freight with carriers
  • Maintain strategic relationships with multiple clients using negotiations
  • Provide exceptional customer service to continually strengthen relationships with existing customer
  • Skills Learned: This position will expose you to the Logistics segment of USA Truck. It will teach you to understand how our relationship with other carriers directly impacts the success of our business.
  1. Driver Manager
  • The Driver Manager is responsible for managing a fleet of 25-40 drivers
  • You goal is to get the driver from point A to point B as safely and cost effectively as possible
  • Your objective is to maximize the loaded miles of your fleet
  • Skills Learned: This aspect of the program will expose the individual to management of people. You will learn how to maximize production out of others through tactile management techniques.
  1. Customer Service Specialist
  • Support and assist account managers through timely order entry and appointment scheduling
  • Effectively communicate to our internal and external customers
  • Maximize USA Truck transit time through aggressive solicitation of pick up times
  • Skills Leaned: This aspect of the program will expose you to the vast internal network of customers that USA Truck has. Customer Service is a huge part of any business and it is very important to have a deep understanding when developing your career at USAT.
  1. Load Planner
  • Identify opportunities to optimize transportation or to address internal and external customer needs
  • Ensure all customer freight commitments are met on a timely manner through strategic planning
  • Responsible for the outbound planning of any tractor coming inbound to your assigned geographical area
  • Skills Learned: This aspect of the program will expose you to the vast geographical network in which USAT operates. You will understand the skills necessary in order to optimize a network and how this optimization will impact miles on trucks, service and geographical equipment needs.
  1. Pricing Analyst
  • Prepare and review assigned pricing opportunities (RFP's and RFQ's) to ensure they align with our network strategy and profitability goals
  • Work collaboratively with the Sales, Operations and Logistics team to manage the pricing process from initial RFP through proposal development
  • Analyze key network metrics to develop action plans around improving network efficiency.
  • Skills Learned: This aspect of the program will expose you to the strategic direction and tactical execution of the pricing and network functions. You will understand and develop the skills necessary in order to drive profit and network improvements through specific pricing and network strategies, and how these strategies will impact miles on trucks, service and ultimately the profitability of USAT.
Position Requirements

Qualifications and Education Requirements

  • Bachelor’s Degree or Master’s Degree, preference given to Business Administration, Transportation and Supply Chain Management.

Preferred Skills


  • Ability to effectively communicate to all levels of the organization;
  • Excellent written and verbal communication and interpersonal skills;
  • Proficiency in Microsoft office;
  • Ability to deliver exceptional service through positive engagement and patience;
  • Ability to work in a team environment to continuously improve results;
  • Ability to promote a culture of trust and safety.


Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time;
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines;
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects;
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions;
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions;
  • Travel domestically as necessary.
Full-Time/Part-Time Full-Time  
Position Operations Rotational Manager  
Close Date  
Exempt/Non-Exempt Exempt  
Open Date 8/22/2022  
Location Rogers  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.

This position is currently not accepting applications.

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