Share Email Opening Title Donor Family Advocate  About the Organization LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin. We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.   Description At LifeSource, we’re relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin – maybe someone in your very own community. LifeSource is seeking a part-time (20 hours per week) Donor Family Advocate responsible for engaging in providing a wide range of support for donor families, establishing rapport, providing compassionate support and offering opportunities for participation in aftercare programs, across the donor service area. The Donor Family Advocate will ontinually develop and maintain effective donor family services programs which honor the gift of organ, eye, and tissue donation, collaborate closely with LifeSource clinical team members for donation details and to develop a family support plan and remain aware and sensitive to diversity of all kinds while working with families and hospital staff. The Donor Service Advocate will also engage in organization-wide expertise of continuum of care for donor families and align daily activities with the strategic and operational goals of the organization. JOB DUTIES AND RESPONSIBILITIES Guide the transition of care for donor families from the time of donation to the aftercare process, establishing rapport, providing compassionate support, and offering opportunities for participation in aftercare programs, across the donor service area. Coordinate and execute professional communication connections between donor family members and organ, tissue, and eye recipients to share information and reinforce positive outcomes of donation. Collaborate in organizational efforts to ensure excellence in continuum of care for donor families. ‘Click here for the full Position Description’   Position Requirements QUALIFICATIONS Requires a combination of education and experience equivalent to 7 years of death, dying, and bereavement care responsibilities. Prefer previous experience within the organ, eye, or tissue donation industry. Proven successful demonstration of establishing and maintaining relationships with proficiency in the ability to develop and connect with people quickly. Display compassion in written and verbal communication and interpersonal skills while engaging with grieving families. Proven self-directed, motivated contributor with a strong initiative and ability to function autonomously, establish priorities and work effectively within a team environment Excellent organizational, critical thinking, collaboration and analytical skills are fundamental. Effective at establishing rapport and working relationships with diverse groups and personalities both remotely, via phone, email and/or in person. Ability to handle difficult situations with poise and professionalism (telephone, correspondence, email, and in person). Demonstrated ability to exhibit a high degree of quality, integrity, and honor confidentiality of appropriate information including, but not limited to, personal team member data, organizational operations or work processes, donor and donor family information, contributor details, any financial information and medical or protected health information (PHI) in accordance with HIPAA. Strong working knowledge of Microsoft Office applications. Proven skilled and competent in using technology-based tools such as personal computers and related software, mobile devices, and electronic medical record systems as appropriate for position. Why Join LifeSource: Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website. We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions. LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   Shift Days   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Part-Time   Location Minneapolis, MN - LifeSource   Open Date 8/18/2022   EOE Statement LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   This position is currently not accepting applications. To search for an open position, please go to http://LifeSource.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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