Share Email Opening Title Assistant Store Manager  About the Organization Downtown Dog Lounge is not your average doggie daycare! We are a local woman-owned business that grew from very humble beginnings in 2002. We have a proven track record of over 20 years of dedicated experience in this field. Our commitment to hiring the best employees to care for our pups and clients is well recognized in the community. Downtown Dog Lounge was recently awarded as the winner of King 5 Evening Magazine's Best Doggie Daycare in 2021's Best of Western Washington viewer's poll. We have many happy pups, many happy clients, and many devoted employees. At Downtown Dog Lounge (DDL) we provide doggie daycare, boarding, grooming, bathing, training and enrichment for dogs at three (3) locations in the Seattle area: South Lake Union, Elliott, and Ballard. We also have a Dog Bakery in Fremont and a dog-friendly bar with indoor and outdoor dog parks in Ballard called the Dog Yard Bar! We are serious about our business and take pride in a rapid pace work environment where diversity and teamwork are celebrated. Our purpose? We are leaders, delivering peace of mind in a safe environment by caring for every dog as our own. We want our employees to love what they do! Those with a passion for pets, pioneering spirit, high attention to detail, strong organization, strong communication skills, and follow-through are usually the best match for our company and culture. Solid work ethic and integrity is also prized. We are a 24/7 business and let's be honest - some of our jobs may not be very glamorous. If you're a roll-up-your-sleeves person who also understands the important relationships between pooches and their owners, give us a look!   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Position Assistant Store Manager   Description TO BE CONSIDERED FOR THIS POSITION PLEASE ATTACH YOUR RESUME Assistant Store Manager, Elliott Ave. At Downtown Dog Lounge, we LOVE dogs. Do you? Come join one of the fastest growing dog daycares in the Seattle area! We are not your average doggy daycare. We have a proven track record with 20+ years of experience. We are serious about our business, casual about our attire & you can bring your dog to work. At Downtown Dog Lounge our goal is to provide the training and resources to our team so they can make great recommendations for our guests and their pets. If you love pets, love to learn, and love helping people we encourage you to apply today! Wage Range: $52-$62 salary/DOE Benefits: DDL offer a competitive compensation package including: medical, dental, vision, life insurance plans in addition to ORCA commuter benfit, 20% all DDL services, products and merchandise, employment reimbursement, annual bonuses and the ability to bring up to 2 dogs to work with you! Job Status: Full-Time, Exempt Job Summary: This position provides immediate support to ensure all welcome desk, bathing and grooming, wrangler, lead coordinator and overnighter functions are actively supervised and managed. The Assistant Store Manager works as a member of the management team to ensure store related practices are strategically aligned with overall business objectives. This is a visible position, which interacts with many levels of the organization across multiple functions and reports to the Store Manager, additionally, this position will have multiple direct reports. A Successful Candidate Will: Love dogs! Lead by example and exemplifies the DDL Core Values in actions and behaviors Inspire others through his/her professionalism and work integrity Respond creatively to “continuous change” and steady growth environment Be a Solutions-oriented team player Have a High level of confidentiality and have discretion Seek out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position Have Regular and predictable attendance is an essential function of this position Participate in the building and maintaining of a positive and healthy organizational culture Essential Duties and Responsibilities The following is a list of general job responsibilities for the Assistant Store Manager position. This list is not all-inclusive and may be broadened or changed to meet changing business needs. Liaison to store support coordinator, store training, and human resources Completes store operational requirements by scheduling and assigning employees; following up on work results Maintains store staff by recruiting, selecting, orienting, and training employees Conducts candidate interviews for open positions as needed Responsible for coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results Leadership presence and knowledge of all aspects of business practices and processes Achieves financial objectives; scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort and growth by accomplishing related results Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements Secures merchandise by implementing security systems and measures, monitoring inventory and order levels for internal ordering processes, store IT needs and maintenance Protects employees and customers by providing a safe and clean store environment Maintains the stability and reputation of the store by complying with legal requirements Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures Responsible to support creating and publishing of weekly schedule two weeks in advance Provides support and resolution for walk through criteria Ability for proficiency in Gingr/Paychex to assist with management and administration of data Assist with first time client feedback calls to ensure 48-hour turnaround time is being met Oversight of Grooming and Bathing department, Concierge/Welcome Desk, Handlers, Packleaders and Night Owls   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Exempt   Position Requirements Experience/Education/Certifications College degree in Management or Veterinary preferred but not required 3+ years previous customer service experience required 2+ years previous supervision experience require Required Skills and Abilities Customer Focus, Customer Service experience, Client Relationships Strong analytical/problem solving skills/strategic planning Strong interpersonal skills/verbal communication Must Have Open availability – Day, Evening, Weekend and Holiday Computer literacy, Ability to achieve familiarity with Pet Exec software system Ability to lift 45 lbs. What We Offer You can bring up to 2 dogs to work with you Generous employee discounts on all DDL and Yard Bar products and services Employee Assistance Program Opportunity for career growth and advancement Paid Time Off (for all employees PT and FT) Affordable health care - Medical/dental/vision and life insurance with generous contributions Subsidized commuter/ORCA benefits Referral and Anniversary bonuses And many, many, tail-wagging more! Downtown Dog Lounge/Dog Yard Bar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We look forward to your application.   Location Elliott   This position is currently not accepting applications. To search for an open position, please go to http://DowntownDogLounge.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Concierge in Seattle, WA Posted on: 8/3/2023 [Apply Now] Dog Handler in Seattle, WA Posted on: 7/6/2023 [Apply Now] Packleader (Supervisor/Lead) in Seattle, WA Posted on: 8/3/2023 [Apply Now] Follow us

 

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