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Title

Phone Receptionist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, race, color, religion, sex, gender, sexual orientation, national origin, veteran status or any other characteristic protected by law.  
About the Organization DRNY, the Protection and Advocacy System and the Client Assistance Program for New York State is seeking an individual with a passion for achieving justice for individuals with disabilities. With a focus on civil rights and disability justice, DRNY actively works to break down the systemic oppression of all people with disabilities. DRNY recognizes the intersecting legacies and effect of ableism, white supremacy, colonial capitalism, and gendered oppression on people with disabilities. Joining DRNY is an opportunity to challenge systemic abuse, neglect, discrimination, and rights violations through case-handling, individual and systemic litigation, public investigations, advocacy, and collaboration with stakeholders. DRNY is committed to examining bias, privilege, racism, and intersectional social change in all aspects of our work. DRNY is a civil rights advocacy leader and we are seeking new staff who will contribute to our values and mission.







 
Description

The Phone Receptionist assists DRNY staff and the Director with a wide range of administrative tasks. The Phone Receptionist will support DRNY's operations so that staff are able to stay on task and to ensure the smooth functioning of the office.


Essential Functions

  • Answer incoming DRNY calls and forward appropriately;
  • Provide administrative and organizational support to DRNY staff;
  • Maintain accurate time records and client records and following up with other staff on submitting records necessary for DRNY to meet its programmatic and fiscal responsibilities;
  • Perform additional tasks consistent with skills, abilities and general responsibilities as required to support DRNY and as needed or directed by supervisor.

Qualifications

  • Excellent communications skills;
  • Excellent interpersonal skills;
  • Ability to maintain professional demeanor and communicate tactfully even under pressure;
  • Proficient in Microsoft Office Suite;
  • Database experience preferred;
  • Bilingual language skills preferred but not required;
  • Ability to work efficiently, independently and collaboratively;
  • Detail oriented;
  • Strong organizational skills;
  • Ability to multi-task;
  • Ability to work with a diverse group of individuals;
  • Experience working with or for people with disabilities preferred;
  • Must have a current New York State Address;
  • Proof of COVID vaccination required.

Working Conditions

The Phone Receptionist may be asked to perform work in an office environment. This position will be working primarily remotely. The role requires limited travel within and outside the state as necessary.

 
Position Requirements  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Disability Rights New York - Albany  
Position Phone Receptionist  
Number of Openings 1  

This position is currently not accepting applications.

To search for an open position, please go to http://DisabilityAdvocatesInc.appone.com



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