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Receptionist/Office Assistant  

EOE Statement It is our policy to provide equal employment opportunities and will not unlawfully consider any factors of race, religion, age, creed, national origin, gender, disability, veteran or military status, genetic information, or any and all other unlawful biases regarding federal, state or local laws with regard to workers or applicants.  

Job Title: Receptionist/Office Assistant

Department/Group: Administration

Reports To: Office Manager

The Sacred Heart Retreat House is a spiritual oasis which brings the People of God into a deeper union with Him so that they can become a beacon of light and love to others. We do all we can to provide an atmosphere of respect, quiet and joy to facilitate an encounter with God for each person.

We are committed to providing Catholic programs that are rooted in Christ and the Gospel, in loving service and loyal to the magisterium of the Church. We value the dignity of each person as a child of God, as expressed in the Spirit of Mother Luisita. We believe in the sacredness of the family and support families through our programs.


To stand in the presence of the Living God, and with Mary, make known to the world the love of the Sacred Heart of Jesus

Core Values:

Joyful: delighting in life as it is

Authentic: possessing and expressing our genuine selves

Totally Given: trusting in Divine Providence and abiding in God's will

Family Spirit: giving and receiving in mutually loving and respectful relationships

Position Requirements

Purpose of Your Job Position:

Responsible for the professional, gracious and efficient reception of retreatants, visitors, guests, priests, religious, and vendors. Responsible for a variety of clerical and media duties that support the Retreat House apostolate as envisioned by Mother Luisita.

Qualifications and Education Requirements:

  • Minimum of High School diploma or equivalent and 3 years of experience or an AA degree with one year of experience
  • Internet and computer literacy for business activities
  • Must be able to speak, read, write, and understand the English language
  • Must be CPR/First Aid and VIRTUS Certified

Duties and Responsibilities:

Responsibility and Accountability

  • Reports to the Office Manager regarding her accountability for all areas that fall under her responsibility.
  • Works directly and collaboratively with the Retreat Directress and retreat house staff; Contributes to clear in-house communication
  • As member of the staff of Sacred Heart Retreat House, is responsible for knowledge of and practice of all safety policies and procedures.

Office Assistant

  • Maintains and updates policies and procedures for hospitality, communications and other department needs.
  • Warmly answers phones and doors as needed; signs for packages and alerts recipient of package arrival.
  • Generates routine and business correspondence at the direction of the Office Manager
  • Assists in cleaning and maintaining Retreat House areas, such as: parlor, office areas, and other designated areas assigned by the Office Manager.
  • Sets up hospitality for guests as needed.
  • Provides Retreat House tour to visitors, private retreatants and other guests as needed.
  • Ensures in-house readiness and greets priests/private retreatants/guests upon arrival.
  • Confirms in-house readiness of requested equipment and/or rooms for events as needed.
  • Assists in sales transactions in the Gift Shop when needed.
  • Assists in other duties as needed and directed by the Office Manager or Administration.

Working Conditions:

  • Will need to sit and/or work on computer for extended periods of time
  • Is subject to frequent interruptions
  • Is subject to hostile and emotionally upset personnel, retreatants, guests, vendors and visitors on occasion
  • Must be able to travel locally as needed

Skills and Job Requirements:

  • Must be able to able to work in a team environment
  • Must be able to receive and implement constructive feedback from others
  • Must possess the ability to prudently make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, vendors and the general public.
  • Must possess the ability to plan and organize as necessary for carrying out job functions to the highest quality standards of the industry.
  • Must be able to organize, coordinate, direct and control events and situations in a professional manner
  • This position requires at least 10 hours of continuing education annually
  • Knowledgeable of Safety rules and procedures and requirements as listed in the Safety and Risk Manual.
  • Follows all policies and regulations as stated in the Employee Handbook.

Physical and Sensory Requirements:

  • Must be able to cope with the mental and emotional stress of the position.
  • Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.
  • Must be able to push, pull, and move a minimum of 30 pounds to a minimum distance of 50 feet.
  • Must be able to lift a minimum 20 pounds alone and a minimum of 30 pounds in partnered lifting to a minimum height of 5-7 feet.
Full-Time/Part-Time Full-Time and/or Part-Time  
Shift -not applicable-  
Salary Range Starting at $16.50  
Position Receptionist/Office Assistant  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Location Sacred Heart Retreat House  
About the Organization The Carmelite Sisters of the Most Sacred Heart of Los Angeles celebrate 90 years of service to the Los Angeles Archdiocese through apostolic works in health care, education and spiritual retreats.

Please visit our website for more information:  

This position is currently not accepting applications.

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