QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Knowledge of collection procedures and related laws and regulations.
Understanding of Credit Union loan products and policies. Familiar with default and enforcement clauses.
Familiar with deposit programs, account ownership, and casualty insurance.
Basic understanding of the U.S. Bankruptcy Code.
Understanding of Small Claims Court system.
EXPERIENCE REQUIRED: Previous collection experience with full-service financial institution helpful.
SKILLS/ABILITIES: Accuracy and thoroughness in work.
Excellent communication, telephone, and public relations skills.
Ability to work well independently.
Ability to work well in stressful situations.
Ability to operate related computer applications and other business equipment including calculator, typewriter, copy machine, printer, credit bureau terminal, telephone, fax.
Ability to work Saturday’s if needed
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