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Operations Manager 

We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees - the expansion of our services throughout the Western States has only been possible through the growth, development and advancement of our employees!


Position Requirements

Experience/ Requirements

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management.

The position of Operations Manager requires the following:

  • Degree in project management or relevant work experience in the restoration industry (reconstruction, mitigation and/or environmental) is preferred.
  • Valid driver’s license is required
  • Fluent in the English language
  • Bilingual (English/Spanish) preferred
  • Ability to communicate effectively across all levels
  • Possess good leadership skills, directing crews, maintain positive morale
  • Proven ability to analyze and organize
  • Outstanding time management skills
  • Approved respirator physical and fit testing
  • Completion or in the process of completing Industry related certifications are desirable (ie IICRC, Environmental related, Biohazard)
  • Computer experience in MS Outlook and other programs

Job Summary

The Operations Manager is responsible for the day-to-day management and oversight of multiple jobs at various phases, from start to completion. This position is responsible for directing various field personnel, including Superintendents, Project Coordinators and Lead Technicians during the production phase of jobs. The Operations Manager is required to interface with other departments within the company.

Key Responsibilities

Core responsibilities for this position are as follows:

  • Thoroughly inspects on-going jobs and provides status updates or recommendations to the project management team (Project Director, Project Manager, Account Executive, Division Manager and/or Lead Technician depending on department/division).
  • Prepare and review budgets, schedules, work orders, and project reports to ensure project completion at RMC standards.
  • Oversees projects to ensure project is being carried out according to scope, established timeline as well as industry and company standards.
  • Conducts bi-weekly file review meetings with Superintendent to ensure project visibility.
  • Schedules weekly/bi-weekly production meetings with key stakeholders to ensure solid communication throughout project.
  • May be responsible for oversight of department vehicles which includes maintaining vehicles to company standards, scheduling regular maintenance, reporting damages, and coordinating repairs.
  • Communicate effectively with clients, customers, co-workers, supervisors, management, contractors, and subcontractor.
  • Collaborates with other team members to ensure seamless operations execution, reinforcing positive morale, and upholding company values.
  • Tracks issues and conflicts, removes barriers where possible, and resolves issues of medium complexity to ensure work can be completed as directed.
  • Expedite the completion of the job by visiting projects regularly and supplying needed support to Superintendents, and technicians, as necessary.
  • Collaborate with entire RMC team to develop better, more effective processes.
  • Solicits and responds to feedback while gaining commitment and support.
  • Works with Superintendent and Project Coordinator in gathering and reviewing all documents like daily work orders, requests for information, timecards, etc, for prompt completion and timely billing.
  • Review all contracts, daily work orders, requests for information, timecards, etc., and complete paperwork promptly.
  • Supports the Company's safe workplace policies and practices and promotes adherence.
  • May be required to provide instruction and training to crew relative to safety requirements.
  • Adhere to policies and standard operating procedures (SOP) for specialize services required under this branch/division.
  • NOTE: Operations Managers in the Specialty Building Services Division are responsible for oversight and management of the Inventory Room.
Additional Information <add division or department here>  
Location Inland Empire  
Territory -  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Req Number OPE-22-00068  
About the Organization Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Hayward, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.

We offer:

- Full-time and part-time positions;
- Opportunity for advancement;
- Great benefits (medical, dental, vision, 401k, and life insurance)
- Paid holidays
- Competitive salaries  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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