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Title

Quality Assurance Manager 

Description

Turning Point Community Programs is seeking a Quality Assurance Manager for our Home Office in Rancho Cordova. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day – creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.

GENERAL PURPOSE

Under the administrative supervision of the Program Director or designee, this position is responsible for ensuring that the program remains in compliance with all necessary guidelines.

DISTINGUISHING CHARACTERISTICS

This is an at-will administrative position within a program. Additionally, this position is responsible for overseeing day-to-day completion of critical paperwork and assisting the Program Director in the functioning of the program.

ESSENTIAL DUTIES AND RESPONSIBILITIES – (ILLUSTRATIVE ONLY)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class

  • Provides oversight for critical incident management.
  • Investigates Risk Management issues and makes recommendations to the Program Director.
  • Assists staff with prioritizing and completing paperwork.
  • Monitors and evaluates staff documentation to ensure programs follow State and County Medi-Cal Guidelines.
  • Conducts documentation training for all new staff. Updates internal documentation tools to reflect State and County Medi-Cal guidelines.
  • Attends all County Utilization Review meetings and implements recommendations. 
  • Is responsible for conducting monthly on-site Internal Utilization Reviews.
  • Acts as representative at County Medication Monitoring Committee.
  • Attends County Documentation Trainings. Communicates and implements new information at site.
  • Reviews and signs charts in accordance with UR and Medi-Cal billing.
  • Responsible for maintaining internal staff caseloads and referral tracker by utilizing Excel format.
  • Monitors and produces monthly billing productivity and program revenue for programs. Regularly updates Program Directors.
  • Oversees timelines and submission of required County Documents needed to maintain compliance with Medi-Cal billing and authorizations.
  • Reviews and evaluates performance outcome and satisfaction data.
  • Insures the safety, health, and well-being of the clients.

Knowledge Of:

  • Turning Point’s Mission, Vision and Core Values.
  • Principles and goals of community mental health.
  • Principles and goals of the “consumer/family driven model.”
  • Psychosocial rehabilitation’s treatment and programming.

Ability To:

  • Perform crisis intervention strategies.
  • Read, analyze, and interpret general business reports, professional journals, and/or governmental regulations.
  • Communicate effectively orally and in writing.
  • Understand budgeting requirements and budgetary implications for programming.
  • Work effectively under stress and conflict.
  • Exercise appropriate judgment and decision making.
  • Be flexible and adaptable in any given situation.
  • Work as a member of a team.
  • Supervise staff, delegate responsibility, and provide leadership and training.
  • Be well organized, flexible, and self-disciplined.
  • Plan, organize, implement and evaluate programs.
  • Get to multiple locations typically via car.

Schedule: Monday - Friday 8:30 am - 5:00 pm

Compensation: $ 30.00 - 31.84 per hour

 

Interested? Join us at our open interviews on Thursdays from 2-4PM,

located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670

-or-

CLICK HERE TO APPLY NOW!

 
Position Requirements

MINIMUM QUALIFICATIONS AND CERTIFICATIONS & LICENSES

Education, Training and Experience:

A typical way of obtaining the knowledge, skills and abilities outlined above is through graduation from an accredited college or university with a master’s degree in and license eligibility as an ACSW, AMFT, or APCC verified through the Board of Behavioral Sciences (BBS); two (2) years of varied experience providing mental health services.

Licenses; Certificates; Special Requirements:

  • California driver’s license & current vehicle insurance/registration
  • Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Open Date 8/16/2022  
Location Administration  
EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.  
adjustedSeniorityDate None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://TurningPointCommunityProgramsInc.appone.com



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