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Program Analyst  

EOE StatementCPSI is a proud equal opportunity employer (EOE). However you identify and whatever background you bring, we welcome you to apply to any role that would make you excited to work in healthcare. All employment decisions are based on business needs, job requirements and individual qualifications, regardless of race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law. We are committed to being a company where people thrive by being themselves and are inspired to do their best work every day.

The Program Analyst is responsible for the support of multiple modules through research, troubleshooting, and testing. This Analyst will provide advanced computer troubleshooting of modules written in a variety of programming languages. The Analyst will be required to participate in design and coding of modules or applications to improve efficiencies in troubleshooting.

CPSI's Brand Values are the driving force behind our company, our interactions with customers and our interactions with each other. While working for CPSI we want all employees to live the Brand Values: Collaborative: Working closely and methodically with our customers and each other to transfer knowledge and build practical skills. Dependable: Do what we say, own our problems, whatever the cause, and work diligently to provide solutions. Proactive: Anticipate the needs of others and are eager to apply our knowledge to help our customers and co-worker's day in and day out. Empathetic: Understand the challenges and realities our customers and co-workers face. Listen, provide honest, straightforward answers and have their long-term interests in mind. Agile: Be responsive and flexible; you will need to constantly adjust to satisfy the needs of our customers and co-workers as well as the evolving needs of the healthcare marketplace.

These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change.

All activities must be compliant with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

  • Ability to work independently
  • Ability to self-manage projects and work load
  • Ability to interpret instructions presented in both written and oral form
  • Ability to analyze and interpret technical procedures
  • Logs and tracks issues from customers in our customer relationship management (CRM) system in accordance with team policies
  • Stay current on system functionality
  • Provide advanced computer troubleshooting of products and modules
  • Load fixes, that have been approved, to customer system with assistance
  • Work with Systems Analysts, Product Managers, and Engineers to convert market requirements and functional specifications into technical specifications
  • Ensure that the modified and/or newly created application components interact appropriately, data conversion impacts are considered, and other areas of impact are addressed
  • Participate in quality reviews and ensure traceability of the application design changes to the requirements Participate in quality reviews and ensure traceability of the application design changes to the requirements;
  • Analyze and design enhancements and fixes to application code
  • Participate in design and coding of applications
  • Complete all appropriate technical documentation required to maintain the application
  • Participate in software testing and technical specification reviews as needed
Position Requirements

Minimum Requirements:

Education/Experience/Certification Requirements

  • Bachelor’s Degree in computer programming with experience in C, C+, Java, .NET
  • Excellent communication (written and oral) and interpersonal skills.
  • Excellent customer services skills, including phone etiquette.
  • Excellent organizational, interpersonal, communication, and verbal presentation skills.
  • Excellent computer skills including Word, Excel, and Outlook.
  • Advanced experience in computer programming with experience in C, C+, Java, or .Net
  • Advanced knowledge of SQL (structured query language)

Preferred Qualifications:

  • Five years of experience programming for the healthcare field.
  • General understanding of HL7 and how interfaces work.
  • Familiarity with the operations of a healthcare facility.
  • Demonstrate strong knowledge of SQL (structured query language).
  • Possess good language skills with the ability to write reports and business correspondence.
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This position is currently not accepting applications.

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