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Front Desk - West Springfield 

Category Front Desk  


We are looking for a dynamic, experienced  Patient Care Coordinator to join our fast-paced group practice in West Springfield.  We have served our local communities since 1965 and are proud of that heritage. We need team members who want to be part of our legacy! We work hard to provide the highest level of care and service to all of our patients.  We work as a team and are committed to success as a group.

If this sounds like you, we want to meet with you!

Primary Job Responsibilities:

  • Completes daily insurance verifications for all scheduled patients
  • Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
  • Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
  • Confirm all future appointments
  • Assist patients with billing questions
  • Submit Insurance Claims with proper attachments and narratives.
  • Follow-up with unscheduled recare/treatment appointments


  • 1-3 years dental experience preferred but would be a good fit for a recent college grad in communications or even math/acctg as the position requires attention to detail in add'n to great speaking skills and personal presentation.
  • Minimum of Associates Degree preferred
  • Outstanding professionalism, high moral standards, and a self-motivated work ethic
  • Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
  • Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits:

  • Guaranteed Hourly Rate - $18-$24 depending upon experience
  • Paid Vacation & Paid Holidays
  • 401k Program: with matching contributions
  • Benefits: (offered at 30 hours or more)
  • Competitive health, dental, and vision plan
  • Life Insurance and Disability Insurance

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Job Summary:

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as one of our patient care team members. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you

Travel Requirements  
Position Front Desk  
Exempt/Non-Exempt Non-Exempt  
Req Number FRO-22-00148  
Open Date 8/3/2022  
Location West Springfield Dental Arts  
School None Specified 

This position is currently not accepting applications.

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