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Title

Dock Master - Freedom Boat Club 

Category Marina Boat Club  
Description

Do you love working outside? Do you love the water? Do you love boating?

We are looking to add a customer-focused team member to our dock staff! Freedom Boat Club is the nation's oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends and holidays.

Key Responsibilities:

  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Make and answer telephone calls using appropriate etiquette.
  • Manage the check-in and check-out process using a handheld tablet.
  • Perform equipment checks to make sure all necessary equipment is on board.
  • Clean and maintain vessels and Club location according to company standards.
  • Perform Daily clerical work to prepare reservation logs, fuel logs, and weather reports.
  • Familiarize yourself with local waters in order to provide basic guidance to members.
  • Speak with others using clear and professional language.
  • Ensure uniform and personal appearance are clean and professional.
  • Follow all company policies and procedures.
  • Maintain confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisors.
  • Work outside in the state's elements and stand for an extended period of time.
  • Anything else needed or asked upon
 
Position Requirements
  • Valid driver’s license and clear MVR record meeting company standards
  • At least 18 years of age
  • Experience in or around boats; boating license a plus
  • Strong communication and customer service skills
  • Ability to maintain a calm, positive attitude during periods of high activity
  • Ability to read and manipulate handheld tablets
  • Comfortable with physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
  • Positive, cooperative attitude with the capability of working unsupervised
  • Adhere to all safety policies
 
Tags Dockhand, Customer Service, Boats  
Position Dock Manager - Freedom Boat Club  
Location Marina Boat Club of Lake Clarks Hill  
About the Organization Thank you for applying to our Marina or Restaurant! You are applying to one location in a network of marinas and restaurants located around the state of Georgia and in South Carolina. We provide a wide range of services at our locations for those enjoying the boating and food industries. We strive to provide the best experience for our guests and team members, and desire to create raving fans out of every guest we encounter. For more information about us please visit our website at www.classiccitymarinas.com.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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