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Title

Subject Matter Expert 

About the Organization
eMDs offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.

Additionally, eMDs offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.

Our History

eMDs was founded in 1996 by David Winn, MD, a board-certified family practice physician with a very strong business background who understood the value of having an integrated practice management system which helped physicians focus on patients while optimizing practice financials. Dr. Winn was dissatisfied with offerings on the market, and set out to create his own. The eMDs clinic was first implemented in 1998. Using our own practice management system meant we fully understood what it takes to create the perfect EHR system and why the company built our reputation upon being a highly usable system.

Many years later, we've retained the same values from our early days. We are dedicated to building the best integrated EHR and RCM systems and services. We focus on listening to our customers. And most importantly, we focus on making the practice of medicine enjoyable and fulfilling.

Our Leadership

Since our founding, we have been privileged to have been led by certified healthcare professionals and proven IT leaders.
 
Category Sales  
Close Date  
Description

As an expert in all functions of the product including ancillary aspects such as interfaces and devices, the role of the specialist is essential in allowing sales to accomplish targeted goals for generating new revenue. Key aspects of the role include supporting the sales team by training new sales reps and new VARs, as well as ongoing training on new product releases and features. Assisting with product demonstrations on site and remotely. Maintaining a sales demo database as well as ongoing creation of content for demos and provider use. Miscellaneous sales support includes hosting webinars, creating Sales oriented product videos, and assisting with RFI/RFPs.

Responsibilities:

  • Training
    • New FSE, VSE, TAE, VARs (in group setting for all, as well as individually as needed; in person and via web as appropriate).
    • Ongoing training of FSE, VSE, TAE, VAR (refreshers, new releases, etc. mostly via web)
    • Training content to include CGM Aprima, CGM Connect, Aria RCM, and Aria Credentialing, Remote Patient Monitoring, interfaces & interoperability, networking, company profile, key competitors, and general industry trends.
  • Demos
    • For new reps until they get up to speed (mostly remote with rep on site but depending on size and value sometimes on site)
    • Key strategic demos for any reps, even some senior reps when the environment dictates a non-sales person, or when a larger team comes across better (mostly on site)
    • Deeper dive PM demos than a rep can do (mostly remote with rep on site)
    • Attend and present at key/designated trade shows
    • Demo DB - Maintaining the demo database, adding content to demo DB, and supporting materials
    • Creating Sales Videos which are very different from training videos, can be used for the web, YouTube, and reps to be able to use with prospects as well as learn from
  • Help with RFI/RFP responses
    • A single resource with enough knowledge to quickly respond to most items
 
Position Requirements

Required Skills:

  • Bachelor’s Degree preferred
  • Minimum 2-3 years working with PM & EHR software in an ambulatory setting
  • Other healthcare software experience a plus
  • Excellent communication skills (oral and written).
  • Prior experience presenting in front of individuals, small groups, and large enterprises.
  • Excellent understanding of remote presentation skills.
  • Above average computer IT skills for understanding networking, interfaces, and connectivity/interoperability of systems.

Core Competencies:

  • Oral Communication
  • Functional Expertise and Usage
  • Self-Management
  • Teamwork

Computer Skills:

  • Must possess general computer knowledge including Microsoft Office
  • Must learn the Aprima PM & EHR software and become proficient in order to independently demonstrate the features and benefits to prospects

Physical Demands:

  • Ability to travel on a weekly basis and while travelling carry a laptop computer and projector, and possibly banner stands and computer monitors for small local/regional trade shows.
  • Requires manual dexterity sufficient to operate a computer keyboard/mouse to effectively present CGM Aprima software to others, projector and online presentation tools such as Microsoft Teams, and telephone.
  • Ability to comfortably speak and present in front of people and groups ranging from 1 – 50 and potentially larger.
 
Full-Time/Part-Time Full-Time  
Shift Days  
CGM corporate job profile 1196  
Statement if backfill, budgeted or non budgeted budgeted  
SAP position number (by corporate SAP OrgMgt)  
Position Subject Matter Expert  
Division IDE - eMDs  
Post Internal Days 0  
Created By Tracey Helmig  
Number of Openings 1  
Number Filled 0  
Exempt/Non-Exempt Exempt  
Hiring Manager(s) Tracey Helmig  
Req Number SAL-22-00011  
Open Date 9/9/2022  
Location Remote Office-1  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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