Email Opening

Human Resources Coordinator 


Supervised By: Director of Administrative Services
Supervises: No Supervisory Responsibility
Pay Scale: Administrative Level 4 ($46,956 to $70,434)

Position Summary:
Under the direct supervision of the Director of Administrative Services, performs a variety of
human resources, administrative and clerical services to ensure efficient and accurate record
keeping for the department. Processes payroll, administers employee benefits, reconciles benefit
payments, and assists with general HR duties and recordkeeping.

Essential Job Functions:
An employee in this position may be called upon to do any or all of the following essential
functions. These examples do not include all of the duties, which the employee may be expected to
perform. To perform this job successfully, an individual must be able to perform each essential
function satisfactorily.

  • In support of the Director of Administrative Services, acquires a general working knowledge of all HR department processes and procedures.
  • Ensures timely completion of all new hire I-9s and recertifications as needed.
  • Coordinates and participates in the recruitment, testing, interviewing, selection, and onboarding of applicants.
  • Plans and conducts new employee orientation.
  • Assists with development and implementation of personnel policies and procedures.
  • Conducts organization wide annual training and Route to Excellence customer service training.
  • Coordinates with department managers to identify training needs and establish necessary training programs.
  • Assists the Director of Administrative Services in managing the Drug and Alcohol Testing Program.
  • Administers and maintains Workers’ Compensation and all other fringe benefits.
  • Maintains human resource filing systems, computer system data transfers, system backups and data management.
  • Develops, maintains and assists in the implementation of up-to-date personnel policies and procedures.
  • Conducts employee exit interviews and processes all exit related paperwork.
  • Conducts employee surveys on a quarterly basis or as needed.
  • Acts as the backup for payroll as necessary.
  • Maintains an active presence in the development and coaching of personnel.
  • Maintains seniority lists for bargaining unit personnel.
  • Collaborates with other departments, and/or the Executive Director, on special projects.
  • Attends meetings and makes presentations as requested.
  • Performs related work as required.
Position Requirements

Required Knowledge, Skills, Abilities, and Minimum Qualifications:
The requirements listed below are representative of the knowledge, skills abilities, and minimum
qualifications necessary to perform the essential functions of the position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the job.


  • Bachelor’s degree or the equivalent in human resources, business administration, or related field.
  • Three to five years of progressively more responsible experience in human resources related functions
  • Must have broad knowledge of various laws and regulations pertaining to human resource management.


  • Considerable knowledge of Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel.
  • Ability to maintain accurate records, self audit and correct errors, create reports and perform mathematical computations with accuracy.
  • Ability to oversee goals and projects and ensure they are completed in a timely manner.
  • Ability to communicate effectively and present ideas orally and in writing.
  • Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with the public, other employees, vendors and customers.
  • Ability to critically assess situations and solve problems, maintain confidentiality and work effectively under stress, within deadlines and changes in work priorities.
  • In addition to the above requirements, all positions require the ability to read, write, speak and understand the English language as necessary for the position; the ability to follow written and oral instructions and the ability to interact positively with other employees and members of the public.
  • Employees are also expected to possess and maintain a record of orderly, law-abiding citizenship, sobriety, integrity, and loyalty as it pertains to and reflects upon their employment.
  • Employees must be physically and mentally able to perform the essential duties of their position without excessive absences.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential

While performing the duties of this job, the employee is regularly required to communicate in
person and by telephone, read regular and small print, view and produce written and electronic
documents and enter data on a computer keyboard with repetitive keystrokes. The employee must be
mobile in an office and field setting, stand, sit, stoop and kneel, use hands to finger, handle or
feel and reach with hands and arms. The employee must lift and/or move items of moderate to heavy

The typical work environment of this job is an office setting where the noise level is moderate and
sometimes loud.

Employment Status:

It is the policy of the Authority that all employees in this job classification are employed at the
will of the Authority and may resign or be dismissed with or without cause or notice at any time
during employment.

FLSA – Non-Exempt – Administration
July 2022

Full-Time/Part-Time Full-Time  
Shift Days  
Position Human Resources Coordinator  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
About the Organization Community Partner
As a public entity, Bay Area Transportation Authority (BATA) is a vested community partner. Significant community input has driven a multi-faceted improvement plan.

Team BATA Milestones
Our 120 employees, along with the strategic vision of our leadership and the BATA Board, have played a major role in making BATA a better service. Milestones include the following:

A major financial turn-around
Grant-funded capital improvements, including new buses and transfer station renovations
Organization-wide customer service training
New branding and service names

Serving Leelanau and Grand Traverse Counties
BATA provides more than half a million rides to residents and visitors in Leelanau (pop. 21,708) and Grand Traverse counties (pop. 86,986), including those in the city of Traverse City (pop. 15,479). BATA is driven to meet the expectations of voters who approved a multi-year millage for operations by 56% in May 2017.

New Directions and Better Connections
REcent service and route improvements are designed to establish a system that meets residents' daily transportation needs. Known historically for 'dial-a-ride' services, BATA's new model integrates zone and fixed route services. The resulting efficiencies allow for a significant expansion of services.  
EOE Statement BATA is an equal employment opportunity employer. Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of race, national origin, religion, color, age, sex, sexual orientation, gender identity, marital, status, height, weight or a disability that is unrelated to the individual’s ability to perform the duties of a particular job is prohibited except where a specific age, sex, or physical requirement constitutes a bona fide occupational qualification necessary to insure proper and efficient administration.  

This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
Finance Manager in Traverse City, MI
Posted on: 8/9/2022
[Apply Now]

Other Jobs Within 60 Miles
Fleet Mechanic in Traverse City, MI
Posted on: 11/18/2021
[Apply Now]

Finance Manager in Traverse City, MI
Posted on: 8/9/2022
[Apply Now]

Operations Supervisor in Traverse City, MI
Posted on: 5/11/2022
[Apply Now]

Public Bus Operator in Traverse City, MI
Posted on: 1/7/2022
[Apply Now]

Transportation Service Coordinator in Traverse City, MI
Posted on: 7/20/2022
[Apply Now]

Follow us See who works here:

Click here for technical assistance.